Contact us

To make sure your query is handled by the correct team please select from the options below.

There will be changes to Nexus Customer Services hours from 1 April 2017 - click here for full details.

Make an enquiry

To make an enquiry, suggestion or complaint about one of our services please complete our enquiry form. Or, if you would like to call, write to or visit us, select from the options below.

Get in touch

Pop

Call: 0191 20 20 747
Open 8am - 6pm, 7 days a week

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Metro

Call: 0191 203 3199
Open 9am - 5pm, Monday to Friday
Email: contactus@twmetro.co.uk

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Nexus

Call: 0191 20 20 747
Open 8am - 6pm, 7 days a week

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Bus

Call: 0191 20 20 747
Open 8am - 6pm, 7 days a week

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Ferry

Call: 0191 20 20 747
Open 8am - 6pm, 7 days a week

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Media Enquiries

An on-call number is available by contacting:
david.punton@nexus.org.uk
View our latest press releases.

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