• Permission to film or take photographs on Metro must be obtained in writing from the Metro Communications 
Department.
• Wherever possible we will try to accommodate any filming and photo requests.
• To request photography permission contact the Customer Relations team on 0191 203 3199 or email contactus@twmetro.co.uk
• For film and media requests, contact Jenni Duncan jenni.duncan@twmetro.co.uk
• Two weeks notice is required so we can arrange for a Metro representative to be present.
• Filming times are normally limited to off peak periods, Monday-Friday 9.30am-4.30pm. Evenings and weekends will depend on staff availability.
• Flash photography is NOT permitted on Metro platforms when trains are approaching, for safety reasons.
Filming of the following activities is not allowed on Metro:
• Smoking or intoxication
• Trespassing
• Fare evasion
• Use of firearms or other weapons
• Vandalism or graffiti
• Assaults on passengers or members of staff
• Misuse of escalators or other Metro property