Station Facilities
Staffing of stationMon-Fri 07:45 - 18:00, Saturday 09:00 - 18:00, Sunday 09:00 - 16:00
Number of seats8 per platform and 2 on concourse
Retail OutletsNexus Travelshop
Cycle Parking25 spaces - inside ticket barriers
Telephone1 on concourse, Phones also in adjacent mainline station
Car Parking Facilities
Taxi spaces6
Parking chargesn/a
Car park opening timesn/a
Transport Provision
Taxi RankYes
Rail InterchangeYes
Bus InterchangeYes
Journey Times
To Newcastle2 minutes
To Sunderland29 minutes

Planned works

20th May - Benton staircase closure

The staircases of the footbridge will be closed for five days starting Monday 20 May, to allow for maintenance. During the closure the station lifts and the footbridge landing will remain open. We're sorry for any inconvenience.

26th May - No trains Gateshead Stadium to Hebburn/Brockley Whins until 1230

On Sunday 26 May, to allow for modernisation work. A frequent bus replacement service will be running Gateshead to Hebburn and Gateshead to Brockley Whins. Trains may not run to the usual timetable. Please allow extra time for your journey.

29th May - West Jesmond footbridge early evening closure

The footbridge will close at 8pm on Wednesday 29, Thursday 30 and Friday 31 May to allow for resurfacing work. The bridge will reopen each morning. Customers who require step free access between platforms are advised to travel to either Jesmond or South Gosforth, change platforms and return to West Jesmond/continue their journey.

1st June - West Jesmond early evening platform 2 ramp closure

The ramp from street level to platform 2 will be closed at 8pm on Saturday 1 June to allow for resurfacing work. Customers requiring step free access to and from platform 2 are advised to speak to a member of staff at the station. The ramp will reopen on Sunday morning.

2nd June - No trains Benton to Meadow Well

All day on Sunday 2 June, to allow for modernisation work. A frequent bus replacement will be running between Meadow Well and Four Lane Ends. During the work only platform 1 at Benton will be used, both platforms at Meadow Well will be used. Trains may not run to the usual timetable. Please leave extra time for your journey.