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We have taken a number of steps to imporve security at our stations and on our trains. We are also working with other partners, especially the police and local authorities, to improve, security on station approaches. The main security measures are: - Installation of a modern CCTV system at a cost of £8.2m. Pictures are monitored by staff in six camera rooms and digitally recorded images are kept for 28 days. We are spending £0.25m extending digital CCTV to our trains
- Travel Support Officers working on the system every evening until the end of service
- 'Alcohol exclusion zones' in all our stations and trains to reduce alcohol-related disorder on and around Metro
- A telephone/text number (0191 203 3666) so that passengers can report any problems that occur during their journeys
Working with our Crime and Disorder Reduction Partners and police to reduce crime and to deal more effectively with the persistent offenders on Metro, we will strive to continue these improvements.
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