Work experience opportunities

The ICT team are based in Newcastle, supporting the ICT infrastructure across all employees and sites at Nexus.  Working with the ICT Service Desk, you will experience how this busy team resolves ICT problems, manages the infrastructure and works alongside Nexus colleagues to keep our services running efficiently.

If you have an interest in Project Management, we have a work experience opportunity within the Renewals team observing and assisting with the delivery of a variety of engineering projects, from inception through to close out.  You will gain invaluable exposure and practical hands-on experience of managing projects in a dynamic fast paced demanding project management environment.

Work Experience students will be given an overview of the Metro system and the role of various Nexus Rail Departments.  Over the week students may spend time with Engineering, ICT Technology, Building Service Maintenance & Rail Infrastructure Maintenance subject works at the time.   Visits may be arranged to the Control Centre and the new Gosforth Depot, and the work experience will conclude with a visit to the Learning Centre in South Shields.

The System Development Team are part of Major Projects and are responsible for managing large projects, which are key to the future of Metro system, including:

• An extension to Washington,
• A new Signalling system.

During your placement you would be working with a small team of Project Managers and Technical Managers; the placement would involve a wide range of tasks, which may include:

• Producing reports (or parts of),
• Reviewing designs,
• Attending project or design meetings,
• Visiting the proposed site locations.

The aim of the placement to give you a better understanding the relationship between design and construction; and roles within the rail and engineering industry. 

The Multimodal Smart Ticketing Team develops and implements new technologies to make it as easy as possible for passengers to pay for the journeys, working with organisations for major multinational organisations to small local developers. You will have the opportunity to experience a wide variety of activities, from imagining the customer experience of the future through to testing innovative technical solutions.  We can tailor the week to suit your particular interests but it is probably best suited for you if you are thinking of a career that’s “something to do with tech and/or data” but maybe less clear as to which path to take. 

The Marketing team encompasses a range of traditional and digital outputs, reaching various customer segments with messages and creatives that aim to inform and inspire.  As part of your work experience you will observe how some of these activities are created into seamless and consistent content, across relevant and appropriate channels including social media.  

You’ll see how campaigns are planned using the latest customer intelligence and market research and delivered using a range of media outlets

Protecting our people, customers, and the environment is the QHSSE team’s priority, and we support teams within Nexus to do this. So, what can we offer you for a work placement?

QHSSE is a broad team that includes sub-teams of Quality, Health and Safety, Operational Safety, Security, Environment, and Risk. Our work covers internal practices within the organisation, as well as Tyne and Wear Metro, Shields Ferry, and Bus. We can offer you an interesting experience which can include an insight into:

• Performing workplace inspections and audits to make sure they are safe and comply with legislation.
• Inspecting transport and worksites to ensure that they meet policies, objectives, and standards.
• Shadow members of how Security team to understand how we keep customers safe when travelling on Tyne and Wear Metro.
• Work with members of the team to understand how Nexus is taking steps to make sure that our systems of work reduce impacts on the environment and promote sustainable development.
• Design briefing documents and awareness posters to communicate information to share with customers and colleagues relating to Safety, Health, Security, and the Environment.
• Understand how the use of data and management of risk helps inform our decision making within our team and across the organisation.

Placements can be tailored for students expressing an interest in a particular topic.

Corporate Responsibility is integral to Nexus so that our work can have a positive impact on the communities we serve. This placement provides an excellent opportunity to work within our Environment and Sustainability and Business Development teams across two different departments, offering you an insight into how our Corporate Responsibility is monitored, promoted, and maintained.  

• An insight into work undertaken by QHSSE and Corporate Planning departments.  
• Assisting in policy development regarding areas such as Equality, Inclusion, and Diversity, Biodiversity and Environment, Social and Governance (ESG).  
• Conduct research on industry best practices, sustainability initiatives and regulatory requirements to improve the organisation’s environmental and social impact.
• Understand how the use of data and communication with customers helps to inform our decision making.
• Produce briefing and awareness documents to communicate information to share with teams and customers on matters relating to Corporate Responsibility.
• Work with members of the team to understand how Nexus is taking steps to make sure that our systems of work reduce impacts on the environment and promote sustainable development.

Placements can be tailored for students expressing an interest in a particular topic.

The Human Resources team is part of the wider People and Culture team, supporting over 1000 employees at Nexus.  The team are integral to the whole employee lifecycle, including recruitment, onboarding, career development, employee engagement, wellbeing and many bespoke projects, no two days are ever the same!  

You will join the HR team and carry out a varied range of administrative tasks that could include assisting with recruitment, producing reports and statistics from the HR database and working on exciting engagement initiatives.

In our Learning & Development team, you will undertake some business administration roles that may include the following:

• Collating photocopies/prints to support tutor prep for delivery of courses
• Scanning and recording receipt of certificates
• Helping visitors locate rooms and assisting on reception
• Setting up classroom resources from desks/chairs
• Can be allocated tasks such as creating the monthly newsletter, signs and notices