Write to

Customer Relations
Tyne and Wear Metro
Metro Control Centre
South Gosforth
Newcastle upon Tyne
Email contactmetro@nexus.org.uk


Customer Relations
Tel 0191 203 3199
9.00am-5.00pm, Monday to Friday

Metro Control
Tel or Text  0191 203 3666 (to report non emergency incidents or concerns when travelling on Metro)

Lost tickets?

Corporate MetroSaver 0191 20 20 747
Network One Travel ticket 0191 20 20 747

Lost property

Customer Relations on 0191 203 3199

Visit us

Metro Depot
Cheswick Drive, Gosforth, Newcastle upon Tyne, NE3 5DG


Metro Control Centre
South Gosforth, Newcastle upon Tyne, NE3 1YT