Write to
Customer Relations
Nexus House
St James Boulevard
Newcastle upon Tyne
NE1 4AX
Email [email protected]
Call
Customer Relations
Tel 0191 20 20 747
9.00am-5.00pm, Monday to Friday
Metro Control
Tel 0191 203 3666 or Text REPORTIT to 66777 (to report non emergency incidents when travelling on Metro)
Lost tickets?
Corporate Metro Season Ticket 0191 20 20 747
Network One Travel ticket 0191 20 20 747
Lost property
Customer Relations on 0191 20 20 747 or email [email protected]