Write to

Customer Relations
Tyne and Wear Metro
Metro Control Centre
South Gosforth
Newcastle upon Tyne
NE3 1YT
Email contactmetro@nexus.org.uk

Call

Customer Relations
Tel 0191 203 3199
Fax 0191 203 3319
9.00am-5.00pm, Monday to Friday

Metro Control
Tel or Text  0191 203 3666 (to report non emergency incidents or concerns when travelling on Metro)