Travelling by bus

Bus scene with rainbow

The Government's travel guidance changes on 19 July.  Please plan ahead as services are likely to be busier, travel safely, sanitise your hands regularly, continue to wear a face covering (unless exempt), keep your distance from others where possible and open windows to increase ventilation.

From Monday 19 July, customers should continue to wear face coverings in bus stations and interchanges. Read more about this here.

Please check with bus operators before you travel as some services are running to a reduced frequency, or could be cancelled at short notice because of the impact of staff isolating. Go to their websites (links below) or social media to find out more. 

We want you to feel comfortable and secure when you travel by bus in North East England.  That means:

  • We are cleaning and sanitising buses and stations in new ways, our buses are being cleaned regularly, even through the day with touchpoints rubbed down and a deep clean is done each night.  
  • We provide guidance and information throughout your journey to help us all stay safe
  • We meet the Government’s covid-secure standard for public transport. In fact we've received Covid Assured Status from Newcastle City Council for Haymarket and Eldon Square bus stations.

For the latest information and timetables, as well as how to find out how busy your bus is, and what happens if it's full, go to:


When you travel by bus, please follow these guidelines to help us all stay safe:

Bus 2 metersKeep your distance. 
Bus face covering

Wear a face covering - except if you have an exemption for health reasons.

Find out more here.

Bus contactlessPay by contactless if you can
Bus let people get offLet people get off the bus before you try to get on
Bus hand wash

Wash or sanitise your hands regularly.

There are sanitiser stations at Eldon Square,Gateshead, Haymarket and South Shields bus stations.

Bus peak timesAvoid travelling at peak times if possible, plan your journey in advance



    Page last updated: 26 July 2021

    © 2022 Nexus Tyne and Wear - Public Transport and Local Information.