What happens when the Shields Ferry is not operating
If we are unable to operate the ferry crossing between North Shields and South Shields because of eg severe fog, stormy conditions on the river, or if there is a technical issue with the vessels, a replacement bus service will operate instead.
If the crew have to withdraw the ferry from service, they will make an announcement on board and call a local bus firm to provide a replacement bus service.
Replacement bus timetable
The buses run on the hour and on the half hour from each ferry landing. Please note that these are the same as the normal ferry times from North Shields, but are not the same as the normal ferry times from South Shields. This is of course because the replacement bus service takes longer than the ferry to travel between the two landings. The buses operate between South Shields ferry landing and North Shields landing via the Tyne Tunnel. From South Shields the buses depart from the bus stop on Ferry Street, outside the BT building, stop number 42S32.
From North Shields the buses depart from the bus stop on North Quay at the end of the ferry landing, stop number 41080.
Unfortunately, bikes are not allowed on these buses. We suggest cyclists use the Tyne Tunnel bike shuttle instead – it’s in operation whilst the Tyne Pedestrian and Cyclist Tunnels are closed for refurbishment. These shuttle buses depart every 30 minutes from the pedestrian tunnel entrances on Tyne Street, Jarrow, and from Tyne View Terrace, Howdon. Click here for the timetable.
The ferry crew will be on the South landing to provide passengers with information during the period of the disruption.
Customers can also check for information and updates on our Facebook page www.facebook.com/theshieldsferry.