Lost property

Lost property office telephone 0191 203 3199 (24 hour answer phone service)

  • Lost property is kept for 3 months (unless it is perishable)
  • Items can be collected by prior arrangement at South Gosforth
  • On collection please quote your personal reference number
  • We charge a small collection fee from £2.50 to cover administration costs. The fee will be confirmed when you are given your reference number

Lost season tickets

If you've lost your season ticket, get in touch straightaway:

  • Metro Season Ticket - Telephone  0191 20 20 747
  • Network One - Telephone 0191 276 3706
  • Gold Card or Concessionary Travel (CT) pass (elderly, disabled person & under 16) - Telephone 0191 20 20 747
  • Lost bus season tickets - contact the relevant bus operator direct