Note: scheduled times only. For live updates, please check in-station displays and listen to announcements.
Station Facilities ( an icon below for more info)
Station Staffing Intermittent staff presence. Use help point for assistance.
Cycle Parking Cycle parking
25 spaces - inside ticket barriers
Location
There are bike stands inside the railway station, near the Metro entrance
Cycle racks
50
Cycle pods
0
Shops and Services Telephone 1 on concourse, Phones also in adjacent mainline station
Car Park Station Accessibility Access to station
- Underground station below Newcastle main rail station.
- Access to station is via three entrances: from Main Line Station concourse which is step free; externally from Neville Street adjacent to east side of main line station entrance which is stair access only; and from Grainger Street which is stair access only.
- The doorways between Newcastle main rail station and Metro Central Station are closed by the main rail station each evening from about 11.15pm (always closed by 11.30pm). When the shutters are down, step free access to or from Metro Central Station is not available. If you require step free access, please consider using the next Metro station, contact us on the station Help Point, or call 0191 203 3666 for assistance.
- Newcastle mainline station has extensive car parking facilities, with 9 accessible bays
Access to ticketing concourse
- Stair access from all three entrances.
- Lift at entrance from Main Line Station to concourse level only.
- Escalator (up only) from ticketing concourse to main line station
Access between platforms
- Level access by cross-passages
Good to know
Station art Name: From the Rivers to the Sea
Location: Lower concourse linking Metro Platfroms 1 & 2
Name: Wakes Week
Location: Above the escalator at the Central Station entrance to the Metro