Note: scheduled times only. For live updates, please check in-station displays and listen to announcements.
Station Facilities ( an icon below for more info)
Station Staffing Intermittent staff presence. Use help point for assistance.
Cycle Parking Cycle parking
5 spaces - in bus station, stand M
Location
Council owned bike stands are outside the Metro station entrance on High Street West; cycle pods are inside the bus station, at Stand X
Cycle racks
5
Cycle pods
5 pods = 10 spaces
Shops and Services Newsagent, Bank ATM and Amazon collection locker
Telephone Station Accessibility Access to station
- A multi-level underground station in the centre of Gateshead below Gateshead Bus/Metro Interchange on West Street.
- Access to Metro station is via four entrances: one on West Street opposite Trinity Square; one within the bus interchange building itself; one on corner of Interchange at junction of West Street and High West Street opposite St. Joseph’s Church, and one within bus stands on Bensham Road side of interchange.
- There are no parking facilities.
Access to ticketing concourse
- West Street entrance has ramped access to Metro.
- A lift and escalator is provided between the bus concourse and Metro ticket concourse levels.
- The two remaining entrances are by stairs only.
Access between platforms
Good to know
Station art Name: Night & Day
Location: Platform level
Name: Nocturnal Landscape
Location: Ticket concourse
Name: Opening Line
Location: Gateshead Interchange
Name: Space Travel
Location: Metro Tunnel Gateshead to Newcastle