Note: scheduled times only. For live updates, please check in-station displays and listen to announcements.
Station Facilities ( an icon below for more info)
Station Staffing Intermittent staff presence. Use help point for assistance.
Cycle Parking Cycle parking
Cycle racks on the east side of station building
Location
The cycle racks are located in the covered area next to the bus station, outside the Metro station entrance.
Cycle racks
25
Cycle pods
0
Shops and Services Newsagent, The Travellin' Brew tea and coffee kiosk, Bank ATM and Amazon collection locker
Telephone Car Park Total number of spaces
70 spaces in Short Stay plus 393 spaces managed by Council in Long Stay.
Number of accessible spaces
7 in short stay car park, 8 in long stay car park.
Taxi spaces
9 spaces in short stay car park
Parking charges
Short stay car park up to 2 hours £2.00, up to 4 hours £3.50, Sunday (all day) £1.50. Long stay car park up to 4 hours 2.20, up to 12 hours £3.00, up to 24 hours £4.20. Blue Badge free.
Station Accessibility Access to station
- Station is located between Sunderland Road and Felling by-pass, adjacent to Heworth Roundabout. It is part of a bus, Metro and rail interchange and accessed by footpaths over the bus interchange.
- Twin car parks adjacent to the station are operated by Gateshead Council: A Short-stay (4 hours) car park is located on the south side of the station with 70 unclassified parking bays and 7 designated accessible parking bays. A Long-stay park with 392 unclassified parking bays and 10 accessible bays is accessed through subway to north side of Felling by-pass. The ramp to this subway has no handrail and is a shared use pedestrian/cycle route.
Access to ticketing concourse
- Level access with automatic doors at each side of station.
Access between platforms
- Access via stairs/escalators/lifts.
Good to know
Station art Name: South Tyne Eye Plan
Location: Stairwell to Platform 2 at Ticket Concourse level
Name: Things Made - Fragments From Tyne and Wear
Location: South and west external elevation of Heworth Metro Station