Note: scheduled times only. For live updates, please check in-station displays and listen to announcements.
Station Facilities ( an icon below for more info)
Station Staffing Intermittent staff presence. Use help point for assistance.
Cycle Parking Cycle parking
8 lockers on platform 1 side (closed from 3 July 2023 to Spring 2025), 8 Streetpods
Location
Cycle pods are located on both sides of the station
Cycle racks
0
Cycle pods
8 pods = 16 spaces
Shops and Services The Ticket office coffee shop/ micropub, Dil & the Bear, Yoga studio and toilets
Telephone Yes, outside of the station.
Car Park Total number of spaces
76
Closed 3 July 2023-Spring 2025
Number of accessible spaces
N/A
Taxi spaces
4
Parking charges
Free
Station Accessibility Access to station
- The station is situated on Station Square with two separate access points to each platform.
- The main entrance to Platform 1 is off Plessey Crescent at its junction with Etal Avenue, with a secondary entrance to the left towards the junction with Felton Avenue.
- The main entrance to Platform 2 is on Station Square and marked by a portico and clock tower, with a secondary entrance via a small yard at the left (west) end of the station building.
- There is a taxi rank and taxi office on Station Square.
- A public car park operated by North Tyneside Council with 76 unclassified parking bays is located off Station Square at its junction with Victoria Terrace. There are also 4 designated accessible bays situated immediately outside the station adjacent to the taxi rank.
Access to ticketing areas
- Level access.
- Ticketing areas are only situated at the main entrances, not the secondary entrances.
- Note that on Platform 2 it is necessary to pass through an entrance hall to reach the ticketing area.
Access between platforms
- Direct access is by footbridge within the station, with stairs at each side
- A second footbridge at the west end of the station has both ramps and stairs. Note that this footbridge may be accessed directly from the secondary entrances.
Good to know
Station art Name: Passing
Location: Entrance hall to platform 2