This station is located within a bus interchange on the west side of the Great North Road.
The single entrance to the station is approached from the south via the access road near the junction of Regent Farm Road and the Great North Road.
From the north, a footpath links directly to the Great North Road.
Note that footpaths in either direction cross twin access roads into and out of multi-storey car park
Multi-storey car park over station with 183 unclassified parking spaces and 8 designated accessible parking bays on bottom level. Road access to car park is from south only. Note that for accessible parking, passengers must use the level access on the right, not the ramped access on the left. There are no lifts within the car park.
Externally, there are light-controlled crossings over the Great North Road and there is also a subway under the road, accessed by stairs or ramp.