Live travel news

Customer information, due to a fault the main lift at Northumberland Park is out of service. Staff have been informed and are on route to remedy issue. We apologise for any inconvenience caused.

Updated at 10:25, Saturday, 25 September 2021

Customer information, due to a train being withdrawn from operation there is currently a gap in service between Pelaw and South Shields in both direction. We apologise for any inconvenience caused.

Updated at 10:10, Saturday, 25 September 2021

Our teams are continuing increased train and station cleaning regimes, so you can travel safely. Please plan your journey in advance, continue to wear a face covering (unless exempt) and open train windows to help with ventilation.

Updated at 09:20, Friday, 17 September 2021

 

When we are running a good service the status will show as ‘No Metro disruptions’. Any delays (less than 15 minutes) to service will be announced via the station PA system and passenger information boards. If delays occur resulting in trains running more than 15 minutes later than advertised the status will be updated by an automatic travel alert system.

- Northumberland Car Park - partial closure

The ground floor level of the car park is open, all other levels are closed until further notice to allow for essential maintenance. On the ground floor there are 22 parking bays and 5 disabled bays.  Alternative parking is available at Four Lane Ends station. We're sorry for any inconvenience.



 


 

- Airport alternative entrance/exit 

The doors between Airport station and Newcastle International Airport terminal will close at 9.00pm and reopen at 6.00am each day.  Access to/from the station is possible via the alternative doorway located midway up the ramp that leads to the terminal.  This doorway leads from the side of the station towards the main entrance of the terminal.



 


 

- Seaburn platform 2 lift refurbishment

Information updated 15 September.

 

The lift at Seaburn platform 2 will be out of use from Thursday 16 September returning to service on Monday 8 November, to allow for refurbishment work.

If you require step free access to or from platform 2 at Seaburn use the station ramp or if you prefer using a lift we advise the following:

  • If you'd like to travel from platform 2 (towards Heworth), board a train from platform 1, travel to St Peter's, change platform and continue your journey.
  • If you wish to leave the train at Seaburn platform 2 (travelling from South Hylton direction) stay on the train until East Boldon, change platform and return to Seaburn.

Your journey will take longer so please leave extra time for travel.  For help planning your journey call 0191 20 20 747 (open 9.00am - 5.00pm). 



 


 

- No trains between Pelaw and South Shields

All day on Saturday 9 October to allow for track renewal work. Trains will be running to all other stations but may not be to the usual timetable.  More details are available in the Timetable changes section.

A replacement bus service, number 900 will be running, calling at or close to all stations from Heworth to South Shields.  The last replacement bus from South Shields towards Heworth will continue to Benton and the last bus from Heworth heading towards South Shields will end service at Pelaw.

Your journey will take longer so please allow extra travel time and check replacement bus and train times before starting your journey.  For help planning your journey use the Live Travel Map or call 0191 20 20 747 (lines open Monday-Friday, 9.00am-5.00pm). We're sorry for any inconvenience.



 


 

- No trains between Pelaw and South Shields

All day on Sunday 10 October to allow for track renewal work. Trains will be running to all other stations but may not be to the usual timetable. More details are available in the Timetable changes section.

A replacement bus service, number 900 will be running, calling at or close to all stations from Heworth to South Shields.  The last replacement bus from South Shields towards Heworth will continue to Benton and the last bus from Heworth heading towards South Shields will end service at Pelaw.

Your journey will take longer so please allow extra travel time and check replacement bus and train times before starting your journey.  For help planning your journey use the Live Travel Map or call 0191 20 20 747 (lines open Monday-Friday, 9.00am-5.00pm). We're sorry for any inconvenience.



 


 

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On Saturday 9 October no trains will be running between Pelaw and South Shields a replacement bus service will be in operation, more details are available in the Planned works section.  Trains will run to all other stations but may not be to the usual timetable.  Please check train times before travelling.

On Sunday 10 October no trains will be running between Pelaw and South Shields a replacement bus service will be in operation, more details are available in the Planned works section.  Trains will run to all other stations but may not be to the usual timetable.  Please check train times before travelling.

© 2021 Nexus Tyne and Wear - Public Transport and Local Information.