We will keep you informed of the latest service updates. In the meantime, please refer to our Pop App for real-time information, train times and how to plan your journey.
Updated atDue to building works the Northumberland Street Exit at Haymarket is closed. Please use the St Marys Place or Percy Street exits to access/egress the station.
The station remains open as usual. Please speak to station staff or use a help point for further assistance.
Whitley Bay footbridge
The smaller footbridge within the station is out of use. Please use the larger footbridge at the station.
Restoration work will begin soon on the smaller footbridge. We will be restoring the steelwork and replacing a staircase, the handrails, deck area and cladding.
- Haymarket station entrance closure
Temporary Haymarket station entrance closure
The entrance from Northumberland Street will be closed from 19 March for about three weeks while Newcastle City Council carry out work near to the entrance.
- Monument escalator
Monument escalator planned work
One of the escalators between the ticket concourse and platforms 1 and 2 will be taken out of service on Thursday 27 March for about five days, while we replace a part. Thank you for your understanding.
- Park Lane escalator handrail replacement
Park Lane platform 1 escalator outage
The escalator on platform 1 at Park Lane will be out of service from Monday 31 March until 4.00pm on Tuesday 1 April, while we replace the handrail. Thank you for your understanding.
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Revised Metro timetable Changes to some early morning and late evening train services are in place until the end of March. Please plan your journey in advance. If you require assistance while travelling, please contact us on the station Help Point. Changes to service: Monday-Friday
Saturday
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To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.
The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.
To find out if we are working overnight near to you, click here.