We will keep you informed of the latest service updates. In the meantime, please refer to our Pop App for real-time information, train times and how to plan your journey.
Updated atWhitley Bay footbridge
The smaller footbridge within the station is out of use. Please use the larger footbridge at the station.
Restoration work will begin soon on the smaller footbridge. We will be restoring the steelwork and replacing a staircase, the handrails, deck area and cladding.
- Haymarket escalator work
Haymarket escalator work
One of the escalators at Haymarket will be out of service from 6 May for about five weeks, while we install a new gearbox. We're sorry for any inconvenience this may cause, and thank you for your understanding.
- Benton parking area
Benton platform 1 car parking area
No parking is allowed on the platform 1 side of the station from Tuesday 20 May - Thursday 22 May 2025, to allow access for a large vehicle carrying out structural inspections. For a full list of car parks located at or near to Metro stations click here.
- Revised service
First four trains South Shields-Pelaw, Pelaw-South Shields cancelled
On Bank Holiday Monday 26 May 2025 a revised Sunday timetable frequency will be running.
The first four trains scheduled to run between South Shields-Pelaw and Pelaw-South Shields will not be running. If you usually travel on these services please use the replacement bus service number 900. The replacement bus service will run between South Shields and Heworth (in both directions). Your journey will take longer so please leave extra time for travel.
First train times in the affected area:
8.40am from Pelaw to South Shields
9.06am from South Shields towards Pelaw
- Replacement bus stop locations (1.82 MB)
- Replacement bus timetable (475.94 KB)
- Revised train timetable South Hylton-Airport and South Shields-St James (266.18 KB)
- Revised train timetable St James-South Shields and Airport-South Hylton (264.63 KB)
- Sunday 1 June Major Line Closure
Four day Major Line Closure Thursday 29 May to Sunday 1 June 2025
No trains between Airport and Regent Centre
No trains will run between Airport and Regent Centre in both directions for four days from Thursday 29 May. Train services between Airport and Regent Centre will resume on Monday 2 June.
The closure is needed so we can carry out modernisation work on the level crossings at Bank Foot and Callerton Parkway, carry out bridge repairs, renew signalling cables, maintain an electrical substation, remove graffiti and re-paint station platform yellow lines.
Trains will be running frequently to all other stations but may not be to the usual timetable.
Replacement bus services
A replacement bus service, number 901 will be running between Airport and Regent Centre in both directions. Your journey will take longer if using the replacement bus, so please leave extra time for travel.
Click here for more details on the Major Line Closure
- Replacement bus stop locations (1.77 MB)
- Replacement bus timetable Thursday 29 and Friday 30 May 2025 (1.3 MB)
- Replacement bus timetable Saturday 31 May 2025 (546.82 KB)
- Replacement bus timetable Sunday 1 June 2025 (492.81 KB)
- Haymarket early evening closures in June
Haymarket early evening closures in June
Haymarket station will close at 9.00pm and remain closed until the following day on the dates below. During the station closures trains will run through Haymarket without stopping, please use Monument station instead.
Sunday 1 June
Monday 2 June
Tuesday 3 June
The early evening closures are needed to allow for hoarding boards to be removed from one of the escalators.
| Details | Effective from | Effective to |
|---|---|---|
Bank Holiday Monday 26 May 2025 A revised Sunday timetable frequency will be running on Monday 26 May 2025. The first four trains scheduled to run between South Shields-Pelaw and Pelaw to South Shields will not be running. If you usually travel on these services please use the replacement bus service number 900. The replacement bus service will run between South Shields and Heworth (in both directions). Your journey will take longer so please leave extra time for travel. First train times in the affected area: | ||
Revised Metro timetable Thursday 29 May -Sunday 1 June 2025
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To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.
The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.
To find out if we are working overnight near to you, click here.