We are operating a frequent service to all destinations on both the Yellow and Green lines.
Updated atNexus has been made aware of a Facebook page that is falsely claiming to sell Pop Pay As You Go (PAYG) cards. Customers should be advised that this links to a fraudulent/scam website and they should not engage with it. This is not connected in any way with Tyne and Wear Metro or Nexus and we do not endorse its content. The Facebook page and website has been reported to Northumbria Police.
Updated atWhitley Bay station work
Work on the station canopy steelwork and glazing will continue until Spring 2025. Full details of the work can be viewed here.
- Park Lane escalator outage
Park Lane platform 2 escalator outage
The escalator on platform 2 at Park Lane will be out of service on Wednesday 22 January 2025 from 7.30am until midday.
- Park Lane lift outage
Park Lane platform 1 lift outage
The lift on platform 1 at Park Lane will be out of service on Wednesday 22 January from midday until 4.00pm.
During the lift closure if you require step free access and wish to travel from Park Lane towards South Hylton board a train from platform 2 to Sunderland station, change to platform 2 (towards South Hylton) and board a train to continue your journey.
If you need step free access and want to leave the train at Park Lane platform 1, please stay on the train to University, change platform and return to Park Lane platform 2
Your journey will take longer so please leave extra travel time. For help planning your journey call 0191 20 20 747 (lines are open Monday-Friday 9.00am-5.00pm).
- Manors platform 2 escalator outage
Manors platform 2 escalator outage
The escalator on platform 2 at Manors will be out of service on Thursday 23 January 2025 from 7.30am until midday.
- Manors lift outage
Manors platform 1 lift outage
The lift on platform 1 at Manors will be out of service on Thursday 23 January 2025 from midday until 4.00pm.
During the lift closure if you require step free access and wish to travel from Manors towards Byker, board a train from platform 2 to Monument, change to platform 3 and board a train to continue your journey towards Byker.
If you need step free access and want to leave the train at Manors platform 1, stay on the train to Byker, change platform and return to Manors platform 2.
Your journey will take longer so please leave extra travel time. For help planning your journey call 0191 20 20 747 (lines are open Monday-Friday 9.00am-5.00pm).
No timetable changes
To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.
The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.
To find out if we are working overnight near to you, click here.