We are operating a frequent service to all destinations on both the Yellow and Green lines.
Updated atNexus has been made aware of a Facebook page that is falsely claiming to sell Pop Pay As You Go (PAYG) cards. Customers should be advised that this links to a fraudulent/scam website and they should not engage with it. This is not connected in any way with Tyne and Wear Metro or Nexus and we do not endorse its content. The Facebook page and website has been reported to Northumbria Police.
Updated atWhitley Bay station work
Work on the station canopy steelwork and glazing will continue until Spring 2025. Full details of the work can be viewed here.
- Manors escalator outages
Manors escalator outages
The escalator to platform 2 at Manors station will be taken out of service at 10.00pm on Monday 14 October. The escalator on platform 1 is currently out of service. Both of the escalators need new parts installed, these parts have been ordered and we are awaiting the delivery. Both escalators will remain out of service until late December 2024. We are sorry for any inconvenience this may cause and thank you for your understanding.
| Details | Effective from | Effective to |
|---|---|---|
New Metro timetable from Sunday 15 December 2024 Check to see if your train times have been changed. Select your station from the drop down list here. | ||
Christmas Eve Metro service Revised weekday service until about 6.00pm then an hourly service (30 minute frequency between South Gosforth-Pelaw) until the end of service. The times will vary depending on the location and the direction of travel, please check train times before travelling. For the latest service updates check here or view the Pop App (available on Google Play and the App Store, simply search 'Pop Nexus'). | ||
Christmas Day Metro service No Metro service. | ||
Boxing Day Metro service Revised Sunday service starting from about 8.00am, with services finishing around 8.00pm. The times will vary depending on the location and the direction of travel, please check train times before travelling. For the latest service updates check here or view the Pop App (available on Google Play and the App Store, simply search 'Pop Nexus'). | ||
New Year's Eve Metro service Revised weekday service until about 9.00pm then a 30 minute service (15 minute frequency between South Gosforth-Pelaw) until the end of service. The times will vary depending on the location and the direction of travel, please check train times before travelling. For the latest service updates check here or view the Pop App (available on Google Play and the App Store, simply search 'Pop Nexus'). | ||
New Year's Day No Metro service. |
To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.
The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.
To find out if we are working overnight near to you, click here.