The electronic Passenger Information Displays between Fellgate and South Hylton are currently not working correctly. Trains are frequent and running to all destinations. Thank you for your patience while we work to fix the problem.

Updated at 16:20, Tuesday, 11 December 2018

 


 

We are running a frequent service with trains running to all destinations but not to the usual timetable. This is due to low rail adhesion.

Updated at 08:45, Tuesday, 11 December 2018

 


 

 

When we are running a good service the status will show as ‘No Metro disruptions’. Any delays (less than 15 minutes) to service will be announced via the station PA system and passenger information boards. If delays occur resulting in trains running more than 15 minutes later than advertised the status will be updated by an automatic travel alert system.

- Chichester platform 2 closure

Chichester platform 2 will be closed from 4 November until about August 2019, due to signalling constraints in place while building work on the new South Shields interchange takes place.  During the closure, if you’d like to travel from Chichester towards Pelaw, board a train from platform 1, travel to South Shields and remain on the train.  Anyone wishing to leave the train at Chichester after travelling from South Shields should stay on the train to Tyne Dock, change platforms and return to Chichester platform 1.  For help planning your journey call 0191 20 20 747 (lines open Monday to Friday 8.00am - 6.00pm)



 


 

- No trains St James - Tynemouth

All day on Saturday 5 January and on Sunday 6 January until about 6.30pm (time varies on location), no trains will run between St James and Tynemouth to allow for overhead power line renewal work.  During the work a replacement bus number 900 will be calling at or close to all station between St James and Tynemouth.  Replacement bus stop locations and bus timetables are available below.  Your journey will take longer so please leave extra time for travel.  For help planning your journey call 0191 20 20 747 (open Monday - Friday 8.00am - 6.00pm).



 


 

DetailsEffective fromEffective to

Metro Christmas Services

Christmas EveMonday service until about 6.30pm*, then hourly service (30 minute service through Newcastle city centre) until about 11.00pm*
Christmas DayNo Metro service
Boxing DaySaturday service from about 8.00am* until about 8.00pm *
27 DecemberWeekday service
28 DecemberWeekday service
29 DecemberSaturday service
30 DecemberSunday service
New Year’s EveMonday service until about 10.00pm* then 30 minute service (15 minute service through Newcastle city centre) until about 11.00pm*
New Year’s DayNo Metro service
2 JanuaryWeekday service

*Times will vary for each station and destination, please check before travelling.

For help planning your journey call 0191 20 20 747 (lines open Monday - Friday, 8.00am - 6.00pm) or use the Live Travel Map.