Live travel news

Train cancellations 16th December 2019

Industrial action by RMT union.

As a result of reduced driver availability 1 core train and 0 peaks have been cancelled today, 16th December 2019. Details of journeys affected at nexus.org.uk and below. We have gaps in service and trains are busy. If possible leave extra time for your journey or travel outside of peak hours. We're sorry for any inconvenience.
For planning your journey, it is estimated that there is 2 minutes between stations on average, and our timetable page will show the time taken to get to a station at www.nexus.org.uk/metro/timetables-stations

Morning Core
Train 1

0531 Benton – South Shields
0618 South Shields – St James

Updated at 23:40, Sunday, 15 December 2019

 


 

Haymarket Metro station will be an exit only station 8.15am to 9.15am, Monday to Friday. This is due to on-going repairs to one of its three escalators and the need to manage crowd control while we only have 2 escalators in service. Please use Monument, Jesmond or Central for access to trains in Newcastle city centre when this is in place.

Updated at 11:05, Wednesday, 11 December 2019

 


 

The lift at Walkergate platform 1 is currently out of service. Passengers are advised to continue their journey to Wallsend and return via platform 2.

The lift at Fellgate platform 2 is currently out of service. Passengers are advised to continue their journey to Pelaw and return via platform 1.

Metro apologise for any inconvenience caused.

Updated at 15:45, Tuesday, 10 December 2019

 


 

 

When we are running a good service the status will show as ‘No Metro disruptions’. Any delays (less than 15 minutes) to service will be announced via the station PA system and passenger information boards. If delays occur resulting in trains running more than 15 minutes later than advertised the status will be updated by an automatic travel alert system.

- Haymarket escalator maintenance

One of the escalators at Haymarket is currently out of use while essential maintenance work takes place. We're sorry for any inconvenience this may cause. 



 


 

- Haymarket exit only

Haymarket station will be exit only Monday - Friday between 8.15am and 9.15am, to assist with crowd control.  During this time entry into the station will not be permitted. Please use Monument or Jesmond.  Trains will stop at Haymarket as usual and exiting the station will be possible.  This arrangement will be in place until about March 2020.  We're sorry for any inconvenience.



 


 

- No trains between Bede and South Shields

On Saturday 4 and Sunday 5 January no trains will run between Bede and South Shields to allow for track maintenance work.  During the work a replacement bus service, number 900 will be calling at or close to all stations Jarrow - South Shields.

Replacement bus stop locations and bus timetable are available below.  Your journey will take longer so please check train times and leave extra time for travel. 

For help planning your journey call 0191 20 20 747 (open Monday - Friday 8.00am - 6.00pm) or use the Live Travel Map.



 


 

- No trains between South Gosforth and Heworth

On Saturday 11 and Sunday 12 January no trains will run between South Gosforth and Heworth to allow for overhead line renewal work.  During the work a replacement bus service, number 900 will be calling at or close to all stations Regent Centre - Heworth.  

Some replacement bus services start/end service at Pelaw and some late night trains go to Benton (via Haddricks Mill, South Gosforth).  Please check train and bus times before travelling to ensure you have sufficient time for any transport connections.

Replacement bus stop locations and bus timetables are below.  Your journey will take longer so please check train times and leave extra time for travel. 

For help planning your journey call 0191 20 20 747 (open Monday - Friday 8.00am - 6.00pm) or use the Live Travel Map.

Due to the work taking place on Saturday 11 and Sunday 12 January, some train services have had to be changed on Friday 10, Saturday 11, Sunday 12 and Monday 13 January.  Full details here.



 


 

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Industrial action - changes to service from Sunday 1 December

Services will be affected due to industrial action by RMT union. Click here for more details. During the industrial action we will grade the level of service that will be running each day: 

Green/Fair service: Some trains may be cancelled.
Amber/Gaps in service: Trains will be busier. If possible travel outside peak periods.
Red/Poor service: Trains will be very busy with gaps between services. 

For the latest service update click here.
 

Strike action by RMT union on Friday 20 December

In the event of the strike action going ahead no Metro service will run. There will be no replacement bus service and stations will be closed. Passengers will need to find alternative transport.  For the latest information on the strike click here.

For help planning your journey use the Live Travel Map here or call 0191 20 20 747 (lines open Monday-Friday, 8.00am-6.00pm). We're sorry for the inconvenience the strike will cause. 

Strike action by RMT union on Saturday 21 December

In the event of the strike action going ahead no Metro service will run. There will be no replacement bus service and stations will be closed. Passengers will need to find alternative transport.  For the latest information on the  strike click here.

For help planning your journey use the Live Travel Map here or call 0191 20 20 747 (lines open Monday-Friday, 8.00am-6.00pm). We're sorry for the inconvenience the strike will cause. 

Christmas Eve

Normal weekday service.

Before travelling make sure to check the latest service update by clicking here.

Christmas Day

No Metro service.

Boxing Day

Normal weekday service. Sunderland station is open from 7.15am until 8.45pm, trains will run through the station without stopping outside of these times.

Before travelling make sure to check the latest service update by clicking here.

Friday 27 December

Normal weekday service.

Before travelling make sure to check the latest service update by clicking here.

Saturday 28 December

Normal Saturday service.

Before travelling make sure to check the latest service update by clicking here.

Sunday 29 December

Normal Sunday service.

Before travelling make sure to check the latest service update by clicking here.

Monday 30 December

Normal weekday service.

Before travelling make sure to check the latest service update by clicking here.

New Year's Eve

Normal weekday service.

Before travelling make sure to check the latest service update by clicking here.

New Year's Day

No Metro service.

Thursday 2 January

Normal weekday service.

Before travelling make sure to check the latest service update by clicking here.

Temporary timetable change

Due to planned modernisation work on Saturday 11 and Sunday 12 January changes have had to be made to some train services on Friday 10, Saturday 11, Sunday 12 and Monday 13 January. Full details below.

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