Lost property
Lost property office telephone 0191 20 20 747
- Lost property is kept for 3 months (unless it is perishable)
- Items can be collected by prior arrangement
- On collection please quote your personal reference number
- We charge a small collection fee from £2.50 to cover administration costs. The fee will be confirmed when you are given your reference number
Lost season tickets
If you've lost your season ticket, get in touch straightaway:
- Metro Season Ticket - Telephone 0191 20 20 747
- Network One - Telephone 0191 276 3706
- Gold Card or Concessionary Travel (CT) pass (elderly, disabled person & under 16) - Telephone 0191 20 20 747
- Lost bus season tickets - contact the relevant bus operator direct