In 2016 we asked you what you wanted from your new Metro. We listened and used your feedback to design some of the main elements of our new trains. Passengers strongly supported the linear style seating layout in this consultation – with three-quarters saying it would help create more space at busy times and for luggage and other items.
In September and October 2020 we launched another major public consultation to gather opinions on some of the interior details of the new fleet.
The four weeks of consultation resulted in over 23,000 responses from the public.
- A bespoke website was created to allow viewers to take a virtual trip through the new trains and give their views on key features
- Three live webinars talked viewers through the details of the train and viewers took part in live question and answer sessions. The questions and answers from the webinars are detailed here.
- 11 workshops took place to allow people to have detailed discussions, including dedicated workshops for wheelchair users, deaf users and youth groups.
Nexus have announced a preferred bidder for a £362m contract to build new trains for Metro which will transform performance and passenger experience and deliver huge energy savings.
Stadler, based in Switzerland, has been chosen by Nexus after a year-long global search for the best manufacturing partner for 42 new trains to be delivered up to 2025.
The new trains, based on the ideas and suggestions of more than 3,000 passengers, will cut Metro’s high voltage power consumption by 30% while providing Metro’s 36 million passengers with modern features including wifi, charging points, air conditioning and a step-change in accessibility.
- 42 new trains, carrying 600 passengers each
- Single train - walk right through
- Air-conditioning - plus heated floors in winter
- Mobile phone charging points throughout the train
- External destination screens
- Four wheelchair spaces per train plus bike/buggy/luggage areas
- Retractable step at every door - 16 in total
- Information screens throughout the train
- 15 times more reliable than current fleet
- Digital CCTV cameras in each train
- 30% more energy efficient - saving enough high voltage power for every home in Tynemouth
- £70m new train depot featuring sedum roofing, rainwater recycling, daylight capture and other environmental features
Take a tour inside our new Metro train
Take a tour around the interior of our new Metro trains – a design that has been shaped by the ideas and suggestions of our passengers.
Newcastle firm Octo Design worked with Zurich’s Nose Design Experience to create the stylish interior based on feedback from more than 3,000 Metro passengers who took part in our consultation.
By following this link you can move around the interior - and enjoy the view from the front of the new train’s cab.
The new layout features linear seating, offering an open plan space designed to cope with busiest of days, while providing four dedicated areas for wheelchairs, plus bike, buggy and luggage storage.
The new train fleet design book is in the downloads section below. This document is a copy of the detailed Design Book submitted by Stadler as part of its bid. Posters and some other features were included for illustration only and are not exact representations of what will appear in the final train.
The results of the consultation with passengers that led to the design specification is also available below.
We'll be adding more materials about the new fleet in the coming days and weeks, so come back to see what's new.
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More information about our new Metro trains
Precision Swiss engineering linked to a dedication to meeting the needs of train companies and their passengers have given Stadler a reputation among the world’s best bespoke train builders.
From rack railways in the Pyrenees and Alps to narrow-gauge lines in Eastern Europe and busy commuter lines through global cities, Stadler has delivered excellence in technology, reliability and comfort.
Stadler is delivering new trains for the Glasgow Subway; the Greater Anglia franchise into London from Cambridge, Norwich and Essex; Transport for Wales; plus Liverpool, where the company has its UK base in a state-of-the-art maintenance hub. Their trams are already running on the Croydon Tram network and tram-trains in Sheffield. Locomotives built by Stadler are in service on networks operated by Chiltern, Scotrail and TransPennine Express across Northern England.
The company has also built trains, locomotives and carriages to serve passengers across the world, with recent orders including trains for Berlin, Atlanta, California and as far afield as Brazil.
It would take one person almost eight years to carry out the work which has led Nexus to choose Stadler to build new trains for the Tyne and Wear Metro – more than 13,500 hours of painstaking evaluation.
A team of more than 30 Metro managers, external industry experts plus financial and legal advisers, worked through thousands of pages of technical data and detailed design visualisations from rival bidders.
Companies wanting to build Metro’s £362m new train fleet and depot were challenged to deliver the maximum quality, reliability and energy efficiency within a strict price ceiling.
Metro’s loading gauge – the limits of weight and height the system operates in – meant Nexus could demand a unique train built to serve the people of North East England for years to come.
More than 3,000 passengers gave their views, ideas and suggestions on how best Metro’s new fleet of trains could meet their needs.
This huge consultation led by Nexus with Transport Focus and Newcastle University’s Open Lab researchers formed the heart of the specification which bidders were challenged to meet.
Stadler chose Zurich-based Nose Design Experience teamed with North East firm Octo Design, working in the shadow of Metro’s own Byker Viaduct, to create a new train rooted in the needs of passengers from the very first sketches.
Metro passengers expressed a strong desire for linear ‘London tube’ style seating along with modern features like USB charging, bike storage and retractable door steps - all of which feature in the new train.
Stadler has forged new partnerships with more than 30 UK companies in manufacturing, technology and construction as it prepares to build new trains for Metro – around half in North East England.
Nexus invited potential train builders to attend events organised by the North East Local Enterprise Partnership, connecting them with a vibrant local supply chain.
Stadler will work with companies across the region to build North East expertise into Metro’s new trains – from specialist glass, cabling and internal finishes through to the crucial drive mechanism – as well as using local expertise to build a £70m new depot.
These new partnerships will endure for up to 35 years as Stadler maintains the new trains for Nexus, employing around 100 people directly, securing jobs through the supply chain and making its own commitments to training and research.