News

Pupils at St Alban's Primary School in Gateshead with their Metro mural
Metro inspires children’s art work at a Gateshead primary school
Creative kids at a Tyneside school have unveiled a dazzling new mural inspired by the Tyne and Wear Metro. The pupils at St Alban’s Catholic Primary School at Pelaw in Gateshead worked with a local artist to design the mural, which is proudly on show on a wall at the front of their school building…
Dancers from Gateshead College at the entrance to Central Metro station in Newcastle
Dancers wow Metro customers to celebrate Sunday for Sammy
Aspiring dancers have wowed Metro customers with a series of flash mob style performances to mark the 25th anniversary of Sunday for Sammy.  The performing arts students from Gateshead College strutted their stuff at Central Metro station in Newcastle city centre – one of the busiest stations…
Nexus and Kier staff with the team at Whitley Bay Community Hub
Metro station works boost Whitley Bay Community Hub
The restoration of Whitley Bay Metro station has delivered a boost for the town’s community hub, which has undergone vital renovation work as part of the project.  Kier Transportation, which is part of Kier Group, is the contractor carrying out the £5.3m scheme on Whitley Bay Metro station’s…
The new Stadler Metro train
How the new Metro train fleet will be introduced
Here is how the Tyne and Wear Metro’s new £362m fleet of trains will be brought into customer service over the next two years:  The introduction of the new trains will happen in phases in what is the biggest project in Metro’s history.  Half of the 46 new trains which are on order from…
The Pop app and new map
Nexus launches real time Metro map through the Pop App
A new digital Metro map which tracks the location of trains in real time through the Pop App has been launched today, Wednesday 29 January, transforming service information for thousands of customers.  The new technology marks a major upgrade to the Pop App, which Metro customers can use to…
A new Metro train
New Metro and Shields Ferry fares introduced from 1 July 2025
Metro customers are encouraged to switch to Pop Pay As You Go (PAYG) to continue to get discounts on their travel costs in 2025, while fares for young people are being simplified and frozen in price.  We are introducing a balanced package of Metro and Shields Ferry fares from 1 July 2025,…
Image of apprentice
On track to recruit new apprentices
We are recruiting eight new apprentices this year, and everyone interested is invited to a recruitment event to find out more. Apprentice roles include project management, signalling, customer service, finance and engineering. A recruitment open evening is taking place on Wednesday 12 February at…
The Shields Ferry
Evening crossings resume on the Shields Ferry
We’re pleased to say that our evening river crossings have resumed.  This means that the Ferry timetable has returned to normal after it was temporarily changed at the end of last year due to an unexpected challenge with crew availability.  This issue has now been resolved. We are…
Metro drivers Jon Doughty and Chris Mongan
Metro drivers 'proud' to put the first new train into service
The Metro drivers who brought the first new train into customer service on Wednesday have spoken of their pride in playing a key role on an historic day for local public transport.  Long-serving drivers Jon Doughty and Chris Mongan are the Metro train crew who drove the new train with the…
The new Metro train enters service at Pelaw
Metro’s first new train enters customer service
Customers are travelling on the new Metro train fleet for the first time in an historic moment for public transport in North East England.  The first new Metro train entered service at 11.04am on Wednesday 18 December, operating between Pelaw and Monkseaton via Newcastle city centre.  It…

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