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Metro Major Line Closure: July 31 - September 2
26 July 2017

Part of the Metro network is to close for 34 days this summer for a £20m programme of modernisation work. Most passengers will not be affected, but if you travel between South Gosforth and Shiremoor as part of your journey this page contains all you need to know. The Metro line will be closed...
Making your web journey easier
26 July 2017

We’ve updated this website to make it easier for users to find what they’re looking for and to reflect the way you choose to connect with us today. More people want information on the go these days – connecting with nexus.org.uk from smart phones or tablets – so we’ve improved our website to make...
Metro's iconic trains are to be recreated in LEGO
18 July 2017

The Tyne and Wear Metro is to join the ranks of world famous landmarks which have been recreated using LEGO. A scale model of Metro’s iconic Metro trains, which date back to the early 1980s, is to be built this summer entirely from LEGO bricks, celebrating Metro’s proud history as it looks to the...
Extra Metro services for the Sunderland Airshow
17 July 2017

Extra Metro services will be running for this year’s Sunderland International Airshow, and visitors are being advised to allow plenty of time for their journey. The airshow, which takes place on Friday 21, Saturday 22 and Sunday 23 July on the Roker seafront, attracts large crowds from across the...
Nexus statement: Metro train services in July 2017
12 July 2017

Chris Carson, Metro Services Director, said: "We have cancelled some peak hour Metro services in the last few days and that will continue in the coming weeks because we don't have enough trains available to meet the normal timetable. "Our passengers can still rely on a Metro train every 12 minutes...
Metro takes on extra customer service staff for summer
26 June 2017

The Tyne and Wear Metro is recruiting more staff to provide customer service on the system over the summer. Customer Service Advisors are being taken on as Metro looks to increase staffing on trains and at stations ahead of a busy summer of events and a 34 day Major Line Closure. A total of 32 new...
Metro Gold Card rules are relaxed for July and August
22 June 2017

Metro Gold Card holders will be able to enjoy Metro travel at any time of the day throughout July and August. Nexus, which owns and manages Metro, is lifting the restriction which prevents holders using the Gold Card before 9.30am on weekdays from Saturday, 1 July. John Fenwick, Director of Finance...
Former apprentice takes charge at Metro's fleet depot
20 June 2017

A former trainee has risen through the ranks to take charge of the Tyne and Wear Metro Depot in Newcastle. Paul Patrick, a former apprentice fitter who first joined Metro in 1995, is Metro’s new Head of Fleet Engineering – with the responsibility for looking after Metro’s fleet of 90 trains. Paul,...
Keep cool and stay hydrated on Metro this summer
15 June 2017

The Tyne and Wear Metro is encouraging customers to keep cool and stay hydrated when travelling on its trains this summer. Metro has released useful well-being advice to remind its customers to take good care of themselves when travelling on the system. Metro is the busiest urban light rail system...
Health checks at Four Lane Ends Interchange
7 June 2017

Metro passengers will be offered on the spot health checks for people in their 40s as part of a pilot scheme by two North East councils. North Tyneside Council and Newcastle City Council are working together with Nexus to encourage more members of the public to have their health checked for free...