News

Metro staff and police at South Shields Metro station
Metro staff join police for community engagement operations
Tyne and Wear Metro staff have teamed up with Northumbria Police for a community engagement exercise in South Tyneside. The high visibility operation, which involved patrols at Metro stations across the borough, was held to provide public reassurance on the transport system in the evening. Police…
Police on a Metro station
Plain-clothed police make a big impact on Metro
Plain-clothed police officers tasked with catching teenage troublemakers on the Metro have had an immediate impact. Now in its third week, Operation Hades has seen undercover police and Nexus staff board trains in a bid to tackle anti-social behaviour and catch any offenders in the act. The early…
A Metro ticket machine
Metro ticket machines ready to accept the new £20 note
Metro ticket machines are ready to accept the new plastic £20 pound note. The 184 ticket machines on the Metro system which accept notes have been given a software upgrade so that they will accept the new-look polymer £20 banknotes, which entered circulation on Thursday 20 February. Nexus, the…
Bus station info board
Join our Insight Panel and have your say on public transport services
Nexus is encouraging more people to give them their views on local transport services. The Nexus Insight Panel is a way for residents of Tyne and Wear to have their say on bus and Metro services - and a range of other connected topics. Nexus is aiming to increase the numbers of people who can give…
A yellow Metro cube
ITV documentary series gives Metro a boost ahead of 40th anniversary
An ITV documentary series which featured everyday life on the Tyne and Wear Metro has given the service and its workforce a huge boost, says its operator Nexus. The Metro: A Rail Life Story has offered millions of viewers across the UK a chance to see behind the scenes at Metro, one of Britain’s…
Nexus directors sign the contract with Stadler execs
Nexus and Stadler officially sign the contract for a new Metro train fleet
Nexus has officially signed a contract with the Swiss train builder Stadler to produce the new train fleet for the Tyne and Wear Metro. Stadler has been chosen by Nexus after an 18-month global search for the best manufacturing partner for 42 new trains to be delivered up to 2024, transforming…
Metro tunnel between Monument and Haymarket beneath Newcastle city centre
Metro track junctions replaced in tunnels beneath Newcastle
Metro track junctions in tunnels deep beneath the streets of Newcastle city centre have been successfully modernised. Nexus, the public body which owns and manages Metro, has modernised two sets of 40 year-old track point switches located in the tunnel that runs between Haymarket and Monument Metro…
A Metro station cube
What to expect from episode three of ITV's Metro documentary series
The third episode of the ITV documentary series about life on the Tyne and Wear Metro is set to air tomorrow night, Tuesday 4 February - and millions of viewers will get to see the challenges staff face looking after the 40 year-old trains. The Metro: A Rail Life Story is a four-part series which…
Northumbria Police and Crime Commissioner Kim McGuinness with police and Metro staff
Northumbria Police and Crime Commissioner visits Metro
The Northumbria Police and Crime Commissioner Kim McGuinness has toured the Tyne and Wear Metro to see how it is kept safe and secure for passengers – and pledged to get tough with anti-social behaviour on the network. The issue of anti-social behaviour on Metro, and the ways to tackle the problem…
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