News

A Pop Pay As You Go card
Pop cards are valid on the new Northumberland Line
Pop cards will be accepted on the new Northumberland Line when it opens to the public on Sunday 15 December, offering a seamless interchange with the Tyne and Wear Metro alongside traditional rail-only tickets. A new zonal map of the larger Pop card area shows stations at Seaton Delaval, Newsham,…
The Pop logo
Nexus launches personalised Metro travel alerts on the Pop app
We’re delighted to announce a major new update to our Pop app that gives you personalised travel alerts.  This new feature on our app is designed to keep you in the know about the Tyne and Wear Metro service, straight on to your smartphone.  Once you’ve opted in, you’ll receive timely and…
The limited edition Pride Pop card
LGBTQIA+ themed Pop card celebrates Pride 2024
We've launched a limited-edition Metro Pop card featuring icons from the LGBTQIA+ community to celebrate Pride 2024 and champion inclusive travel for everyone. The dazzling design appears on the familiar Pop smartcard for this year’s Northern Pride Festival. They will be available at the event in…
A Pop PAYG card
Metro customers make a record 4.3 million trips with Pop Pay As You Go
Metro customers made a record 4.3 million journeys with Pop Pay As You Go in 2023, saving money on every trip compared to buying a paper ticket. Customers who choose Pop PAYG on Google Pay via Android smartphones or as a smart card, don’t just save money but also save time through not having to use…
Smart ticketing - Pop Pay As You Go
Smart Ticketing Evolution Programme
The way we all pay for everyday items has changed completely in the last decade – and the same is true when it comes to Metro and other public transport tickets.   At Nexus we want to understand how we can best meet the needs of people across the communities we serve, as we design the…
A Pop PAYG card
Pop Pay As You Go generates two million Metro journeys
More than two million extra Metro journeys have been generated through Pop Pay As You Go (PAYG), which is available on smartcards and on Google Pay. The discounted single and day Metro fares offered through Pay As You Go is increasing in popularity – with over 100,000 customers signed up,…
A Pop Blue smartcard
Pop Blue smartcards generate over two million extra journeys on Metro
Young people have made more than 2.3 million Metro journeys with a smartcard that gives them travel for just £1. Pop Blue’s value for money, ease of use and flexibility is stimulating more journeys on the network.  We introduced Pop Blue in 2018 to make Metro travel more affordable for young…
A Pop PAYG card
Nexus lowers the minimum top up on Pop Pay As You Go
Metro customers on Pop Pay As You Go (PAYG) now only need to make a £5 top up to start using the money saving product.  We've changed the terms for Pop PAYG - available as a smartcard and through Android’ Google Pay, lowering the minimum top up from £10 to £5. Customers who switch from buying…
Metro app and Pop app logos
Real time Metro travel is rolled out to Apple smartphones
Real time Metro travel information is now available on Apple smartphones for the first time, alongside devices running android. The Pop app has been upgraded so that the live updates can be accessed on all Apple handheld devices.  And from today, Monday 30 Jan, the Pop App will now be the only…
A Pop card
One third of single and day journeys on Metro are made with a Pop card
Thousands more Metro customers are now saving money with Pop Pay As You Go, with one in three adult single and day journeys now made on smart cards or Google Pay.  Nexus, the public body which runs Metro, cut prices at the start of January to offer a £2 maximum single fare for customers using…
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