News

A Metro train
Social distancing reduces to one metre from Saturday 4 July
Metro customers can feel comfortable and confident on their journey as social distancing reduces to one metre, thanks to action taken by operator Nexus to keep the system Covid-secure. The two-metre social distancing rule is to be cut to ‘one metre plus’ from Saturday 4 July, the Government has…
Face coverings logo
Passengers are largely following the new face coverings rule, say Nexus
Passengers have largely been following the new rule and wearing face coverings on the Tyne and Wear Metro, operator Nexus has confirmed. The Government has made face coverings compulsory on all modes of public transport from today, Monday June 15, in the interests of public health. The new rule for…
Haymarket bus station
North east bus stations made Covid-secure, with extra staff on duty
Newcastle’s busiest bus station is to become ‘boarding only’ for passengers as part of actions to make the city centre and its public transport covid secure. Haymarket Bus Station will, from Monday, 15 June, be reserved for passengers boarding buses, with numbers expected to grow in the weeks ahead…
Face coverings graphic
Face coverings on public transport: Your questions answered
What has been announced by the Government? Face coverings are now compulsory on all public transport. What do I need to do? Everyone must wear a face covering when making a journey and this is a condition of travel. Where do I wear the face covering? On board all trains, buses and ferries and when…
A Metro train
Nexus finds a new way of working with young offenders during lockdown
Young offenders caught committing crimes on the Tyne and Wear Metro have a new method of paying their debt to society during lockdown. Nexus, the public body which owns and manages Metro, has devised a special workbook so that restorative justice can carry on during the coronavirus pandemic, which…
Graphic that days wear a face covering
Face coverings to be mandatory on public transport from June 15
Face coverings will be compulsory on public transport from Monday June 15, Transport Secretary Grant Shapps confirmed yesterday. The new rule for buses, trains and ferries is being introduced to prevent the spread of coronavirus as more people go back to work and school and shops start to re-open.…
Stay safe rainbow logo
Watch: Nexus teams cheer NHS heroes in the final Clap for Carers
Nexus staff joined with the rest of the nation in the final Clap for Carers event yesterday, Thursday May 28. Last night’s tribute to NHS and care workers on the coronavirus frontline was officially the final outing for an event which has brought the nation together during the Covid-19 crisis.…
People on a bus
Changes to concessionary travel arrangements in North East England
Older and disabled people will no longer be able to travel free on bus and Metro in North East England during the morning peak period, from Tuesday 26 May, as part of moves to support social distancing. Local authorities, bus operators and Nexus have agreed to end the temporary relaxation of…
Graphic - follow Government advice and wear a face covering on public transport
People advised to wear face coverings on public transport
People should now aim to wear a face covering when in confined public spaces, such as some shops and public transport, the Government has advised. Passengers using the Tyne and Wear Metro, buses, the Shields Ferry and rail services are being urged to follow this advice by regional transport body…
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