News

A new Metro train
New Metro and Shields Ferry fares introduced from 1 July 2025
Metro customers are encouraged to switch to Pop Pay As You Go (PAYG) to continue to get discounts on their travel costs in 2025, while fares for young people are being simplified and frozen in price.  We are introducing a balanced package of Metro and Shields Ferry fares from 1 July 2025,…
Image of apprentice
On track to recruit new apprentices
We are recruiting eight new apprentices this year, and everyone interested is invited to a recruitment event to find out more. Apprentice roles include project management, signalling, customer service, finance and engineering. A recruitment open evening is taking place on Wednesday 12 February at…
The Shields Ferry
Evening crossings resume on the Shields Ferry
We’re pleased to say that our evening river crossings have resumed.  This means that the Ferry timetable has returned to normal after it was temporarily changed at the end of last year due to an unexpected challenge with crew availability.  This issue has now been resolved. We are…
The Spirit of the Tyne
Temporary changes to the Shields Ferry timetable
The Shields Ferry will not be operating any evening crossings from Monday, 4 November, and this is likely to be in place for the next few months. We have to temporarily reduce our Ferry timetable due to unexpected challenges with crew availability. Our team are working hard to get this issue…
North East Mayor Kim McGuinness with local schoolchildren next to a bus
Kids Go Free offer returns to the bus network this October Half Term
North East families are in for a treat this Halloween, as the Kids Go Free offer extends to the bus network this October Half Term. The popular offer which makes travel more affordable for families is running once again from 26 October until 3 November, after North East Mayor Kim McGuinness brought…
A Metro train
Public transport has a record-breaking day at the Great North Run
A record number of people used public transport at this year’s Great North Run, with local services clocking up 146,000 customer journeys – a rise of almost 20% in two years.  This new record figures for Metro, bus and the Shields Ferry shows the success of the partnership between Nexus and…
Great North Run Rover Wristband
Great North Run Rover wristbands now on general sale
Great North Run wristbands which serve as travel passes are expected to be snapped up in record numbers this year, as they go on general sale today. The £6 Great North Run Rover wristband gives unlimited travel on Metro, buses and the Shields Ferry around the event. It was available for the first…
A Pop card
Network One zonal changes provide simplified customer offering
Customers who use Network One - the travel ticket covering any bus, Metro and Shields Ferry journey – can now buy any combination of zones on a Pop smart card for the first time, with fewer zones to make it simpler for people to find the right price for their journey.  The new Network One…
Daft As A Brush cheque presentation
Our employees raise over £9,000 for charity
Kind hearted Nexus employees have raised over £9,600 for Daft As A Brush Cancer Patient Care, following a year of fundraising activities.  The money was officially handed over at a cheque presentation at Central Metro station concourse in Newcastle last week.  Nexus Managing Director,…
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