News

Photo caption Left to right: Cllr Gary Haley, Cabinet Member for Children and Young People, Gateshead Council, Zoe Hartshorne, Chris Hulme, Children’s Rights Officer, Gateshead Council, Josh Bathgate, Huw Lewis, Customer Services Director, Nexus, Alexandra Amos, Bridget Marummo, Kai Armstrong, Cath McEvoy-Carr, Director of Children, Education and Skills, Newcastle City Council.

Hundreds more care experienced young people to benefit from free travel scheme

23 October 2023

A successful pilot project has helped to secure additional funding, via the Government’s Bus Service Improvement Plan, to expand a free travel offer to over 1,500 who have lived in care across Tyne and Wear, Durham and Northumberland. Last year saw the launch of the project to offer young people…

Metro and Shields Ferry carry record numbers at the Great North Run

18 September 2023

A record number of people travelled on the Tyne and Wear Metro at this year’s Great North Run, with over 100,000 customers using the network to get to and from the word famous half marathon. We saw the highest ever footfall in the 39 years our transport system had supported the event. And it was…

A message for the Great North Runners

11 September 2023

Sunday was a very challenging day for everyone, with the extreme weather causing significant issues for both the road and rail network around South Shields. I’d like to thank the thousands of runners and their family and friends for their patience and understanding while they were trying to get…

Young people to pay no more than £3 for unlimited day travel across the North East

6 September 2023

Young people aged 21 and under across Tyne and Wear, Northumberland and Durham can now travel all day by bus, Tyne and Wear Metro and the Shields Ferry for just £3 - thanks to the launch of a brand-new ticket, funded by the region’s Bus Service Improvement Plan. The new fare offering young people…

Making public transport more autism friendly

1 August 2023

We are delighted to have achieved the Autism Friendly Award from the National Autistic Society. Training for frontline employees, detailed guides to support journeys, signage improvements and easily accessible online information are just some of the actions we have taken to become autism friendly…

Ferry managers an crew with a flag to mark the Pride's 30th year

Iconic Shields Ferry celebrates 30 years of service on the Tyne

21 July 2023

An iconic Shields Ferry is celebrating 30 years of service, having carried more than seven million customers since she was first launched. The Pride of the Tyne has provided daily river crossings since 1993, connecting South Shields and North Shields. The Pride has given outstanding service over…

Nexus employees Star Awards 2023 winners

Recognising our employees efforts

30 June 2023

We know our employees are exceptional every day, but it’s always good to celebrate them. In June we held our annual employee awards to recognise and reward those who have gone above and beyond. Well done to all our nominees and winners, who do amazing work every day right across the business. From…

Nexus staff join with bus company staff, police and NHS to support Hate Crime Awareness

Nexus supports new hate crime awareness campaign

30 June 2023

Being you is not a crime. Targeting you is. That is the clear message reverberating around our region after Northumbria Police joined forces with North East’s transport companies and the NHS. Hundreds of posters aimed at tackling hate crime are being displayed on buses, the Tyne and Wear Metro and…

Nexus' People and Culture team Excellence in Inclusivity and Diversity Award

Nexus’ People and Culture team are Inclusivity and Diversity award winners

16 June 2023

Congratulations to Nexus' People and Culture team who picked up the Excellence in Inclusivity and Diversity Award at the North East HR&D Awards on Thursday 15 June 2023. The award reflects the work that has taken place since the publication of our Diversity and Inclusion and People and…

Tyne and Wear Metro Sam Fender & P!nk Concerts

Martin Kearney: Sam Fender and P!nk Concerts - A Job Well Done

13 June 2023

On Friday, 9 June, Saturday 10 June and Sunday, 11 June 2023 we had the task of supporting four concerts in just three days. Two concerts took place at the same time on Saturday evening, one in Newcastle and one in Sunderland. This was a unique challenge and something we have never had to manage…