News

A person using a Metro ticket machine
Metro passengers make the switch to contactless payments
Most Metro passengers now use contactless when paying for travel at ticket machines, operator Nexus revealed today. Passengers made more than 4,200,000 purchases for day and season tickets using Apple Pay, Google Pay or contactless bank cards in 2019 – more than half the eight million transactions…
A yellow Metro cube
ITV's Metro documentary attracts 2.6 million viewers
The ITV documentary series about everyday life on the Tyne and Wear Metro pulled in an impressive 2.6 million viewers last night. The first episode of The Metro: A Rail Life Story was screened nationally on ITV at 7.30pm on Tuesday evening, 14 January, offering viewers a chance to go behind the…
Art student David Byrne
Metro staff re-unite student with his missing art work
A University of Sunderland art student feared he had lost months of work after he left his design portfolio on a Metro. David Byrne was due to hand in his final year project just days after he realised his prized work had gone missing. But thanks to vigilant Metro staff, the 31-year-old was…
Metro staff Alan Taylor, Lynne Dickimson and Dave Wilson
Meet three of the stars of ITV's Metro documentary series
Three of the stars of a new ITV documentary series about the Tyne and Wear Metro have spoken of their pride at appearing on the show. Lynne Dickinson, Alan Taylor and Dave Wilson are just three of a wide range of  Metro workers who are set to star on national TV over the next four weeks. Metro: A…
A Metro train
Metro to feature in a new ITV documentary series
A new ITV documentary series featuring everyday life on the Tyne and Wear Metro is set to air on national television from tomorrow, January 14, offering millions of viewers a chance to go behind the scenes at one Britain’s busiest transport networks. Metro: A Rail Life Story is a four-part…
A family
Take the kids for free on Metro at weekends
Tyne and Wear Metro travel for families became cheaper from today, Thursday 2 January. The new offer will allow up to three children aged 11 and under to travel for free on Metro at weekends when accompanied by a fare paying adult. Click here to find out more. Nexus, the public body which owns and…
Tracks laid at the depot site in Howdon
Temporary Metro depot takes shape in North Tyneside
A new temporary Metro train depot in North Tyneside is starting to take shape, with the first new tracks put in place. The former landfill site in Howdon has had ballast, rails and sleepers put into place, along with drainage and site access works. Nexus, the public body which owns and manages the…
A Metro cube
Industrial action on Metro is called off
Industrial action on the Tyne and Wear Metro by the RMT Union, including a planned strike on 6 and 7 January, has been called off following fresh talks.   Nexus, the public body which owns and manages Metro, met with RMT representatives yesterday following informal contact between the two parties…
North Shields Ferry landing
Shields Ferry to resume services on Saturday 21 December
The Shields Ferry is to resume services on Saturday, December 21, following the successful completion of essential repairs. Structural damage on the North Shields ferry landing has been rectified following a six week closure. Nexus, the public body which owns and manages the Shields Ferry, will re-…
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