councillors hold up a calendar emerging from a ticket machine (publicity shot)
7 June 2013

Pop smart card holders can now buy a range of season tickets – right up to a full annual pass – from any Tyne and Wear Metro ticket machine.

The new easier way to pay is part of the Transport Revolution led by Nexus to roll-out smart travel on Metro and other local transport.

To buy season tickets on a Pop card customers simply have to touch their card against the bright orange reader to be offered the full range of tickets available to them on screen.

Metro ticket machines now also provide the latest Paywave transactions for credit and debit card holders, cutting down the time needed to buy tickets or season tickets.

The last of the original Metro ticket machines have been taken out of service at South Shields Metro station, having seen millions of cash transactions over three decades.

Tobyn Hughes, Deputy Director General of Nexus, which owns and manages Metro, said: “Our latest ticket machine improvement means that if you’re at the station you can now get up to a year right here.

“We are now selling all weekly, four-weekly and annual season tickets from machines at every station directly on to Pop smart cards, making travelling by Metro even easier.

“More than 13,000 Metro customers have already joined the Transport Revolution by switching to Pop cards and that number will grow in the months ahead as we unveil more new products and flexible ways to pay for passengers.”

Cllr Gladys Hobson, lead ITA member for South Tyneside, added: “Smart infrastructure created in North East England is now transforming the way people access a whole range of services and opportunities, starting with public transport.”

Nexus has installed 225 new ticket machines at all 60 Metro stations across Tyne and Wear giving people new ways to buy tickets. Passengers can now pay with notes, coins and credit/debit cards and buy multiple tickets in a single transaction.

The latest upgrade means the whole range of adult and student season tickets is now on sale at every station, as well as online and through Nexus Travelshops.

Metro Gold Cards can also be bought at station ticket machines and be electronically loaded directly onto the English National Concessionary Travel Scheme card (bus pass) as well as being available from Nexus Travelshops.

A future launch will see a new pay-as-you-go credit option, allowing customers to hold a cash balance on a Pop card for travel when and where they want. Apply for a Pop card.