Network One zonal changes provide simplified customer offering

A Pop card
20 May 2024

Customers who use Network One - the travel ticket covering any bus, Metro and Shields Ferry journey – can now buy any combination of zones on a Pop smart card for the first time, with fewer zones to make it simpler for people to find the right price for their journey. 

The new Network One zonal structure, which launches on 19 May, will see a reduction in zones from five to four. Most changes occur towards the south east of the Tyne and Wear region. 

All zone Network One tickets have already been available to buy on Pop card since June 2021, making it easier for people to travel around the region using buses, Shields Ferry and the Tyne and Wear Metro.

From 19 May, this offering will be extended, and a range of different zone variations will be available on a Pop card. 

Ben Maxfield, Chair of Nebus, said: “This change to the zonal structure of Network One will help customers access a simpler selection of products. We welcome this introduction and look forward to seeing the benefits for customers.”

The new zonal ticket option can also be bought on any mobile app of the region’s main bus companies, Go North East, Stagecoach and Arriva for travel on bus and Metro services – and the Shields Ferry.

Nexus, the bus operators, local authorities and the Joint Transport Committee, have worked in partnership to deliver integrated ticketing across the region throughout all seven local authority areas.

North East England has one of the oldest integrated and multi-operator transport ticketing schemes in the UK, with Network One providing travel tickets that can be used across all bus and Metro services, as well as the Shields Ferry, for over 30 years in Tyne and Wear. 

© 2024 Nexus Tyne and Wear - Public Transport and Local Information.