Nexus wins at the Rail Business Awards

Generic image of a Metro cube
6 March 2024

Nexus has received industry recognition at this year's prestigious Rail Business Awards.

The event, which highlight the achievements of the best operators in the UK rail industry, saw Nexus win three awards at a ceremony held in Manchester on Thursday 22 February.

There were wins for the Metro Flow project, asset management, customer services and the new Gosforth Metro Depot.

We are honoured that the efforts of our workforce have been recognised by the wider railway industry.

The Rail Business Awards recognises and rewards excellence in every aspect of the industry, from daily operations, safety and customer service to technical innovation and major projects across the UK. They are designed to celebrate the many individuals and companies whose vision, innovation and commitment help to shape this industry.

Cathy Massarella, Managing Director of Nexus, said: “We are proud and extremely delighted to have won three prestigious Rail Business awards this year.

“This is a significant achievement, and my congratulations go to all of our passionate and dedicated teams who have worked so tirelessly to make this become a reality.

“To gain this level of recognition from our industry colleagues is hugely rewarding for us as an organisation, and for every person who works for us providing key services for the people of North East England.”

The Customer Service Excellence award was secured for Nexus’s incident recovery after flash floods deluged Metro lines and flooded South Shields Transport Interchange at the Great North Run last September. 

Nexus scooped Regional Initiative of the Year jointly with Kier Construction for the £100m Metro Flow project, which saw three key sections of Metro line successfully dualled in South Tyneside, paving the way for greater network capacity. 

And there was a win in the Asset Management and Rail Maintenance category for Nexus’s new rail infrastructure alignment and acquisition system. 

The Swiss train builder Stadler, who are making the new Tyne and Wear Metro train fleet for Nexus scooped infrastructure project of the year alongside and VolkerFitzptrick for the new £70m Gosforth Metro Depot, which is a state-of-the-art new home for Metro.


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