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A Metro cube
Tyne and Wear Metro wins global customer service prize
Tyne and Wear Metro employees are celebrating winning an international award for their response to the pandemic, and efforts to welcome back customers as restrictions ease. Metro was named winner of the Best Customer Initiative at the prestigious Global Light Rail Awards in London, up against tram…
Alice Mullen and Degna Stone at Longbenton Metro Station
Nexus celebrates National Poetry Day with competition
Budding poets, young and old, are invited to submit their poems to a unique competition, with the chance of their work being displayed for thousands to read on a Tyne and Wear Metro station. The competition, organised by Nexus, opens today, National Poetry Day, and closes on 7 November. There are…
Shields Ferry
A cleaner, greener Shields Ferry for the future
Nexus are working with Newcastle University on a project to reduce the carbon emissions of the Shields Ferry. The project, called CLEANFERRY, has received financial backing from the Department of Transport (DfT). Over £23m has been allocated to 55 initiatives to reduce emissions from the maritime…
Metro trains on the line between Pelaw and South Shields
Community leaders get behind the Metro Flow project
Community leaders have welcomed a £100m track dualling scheme that will increase service frequency, reduce journey times, and improve reliability on the Tyne and Wear Metro. The Metro Flow project will see an existing freight line upgraded and electrified in South Tyneside, making it capable of…
The Stadler plant in Switzerland with a liner up of trains
A first look at the Stadler plant where the new Metro fleet is being made
A team from Nexus has taken a first look at the Stadler factory in Switzerland where the Tyne and Wear Metro’s new fleet of trains are being made. The 8,500 square metre plant in St Margrethen, built only two years ago, is one of the most state-of-the-art train manufacturing facilities in Europe.…
Pop 19-21 logo
Nexus launches a new Pop card for 19 to 21-year-olds
A new Pop card has been launched to give more young people discounted travel on the Tyne and Wear Metro. Nexus, the public body which owns and manages Metro, has introduced a Pay As You Go product for 19 to 21-year-olds, providing them with 30% off every journey they make. The Pop19-21 card is…
Northumberland Park Metro station
Second Northumberland Line station gets approved
The second new station for the Northumberland Line has been given the go-ahead – less than a week since the first.  North Tyneside Council have granted planning permission for a station at Northumberland Park – which will be built alongside the current Metro station near Backworth.  It follows the…
Pop blue card
Young people travelling smarter with Metro
Young people have made more than 1.2 million Tyne and Wear Metro journeys with a smartcard that gives them trips for £1. Pop blue was introduced by Nexus in 2018 to make Metro travel more affordable for young people aged 16-18. Over 16,000 young people have taken out Pop blue cards since the ticket…

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