News

Metro customer service staff in their new uniforms
Nexus to increase visibility of frontline staff on Metro
The Tyne and Wear Metro is moving more frontline teams onto stations and trains to care for customers and provide a fresh new look as it welcomes people back in record numbers. Nexus, the public body which owns and operates Metro, has made changes which means more trained teams than ever before are…
The Metro depot from above
Metro depot’s new train stabling area is completed and energised
The first sections of new sidings have been completed at Gosforth Metro depot as part of the ongoing £70m project to completely rebuild it.  A new stabling area has been created on the site, and the first test trains have been successfully run in.  These tracks will be used to serve the new depot…
A Metro cube
Free parking at four Metro park and ride sites from November 1
Free parking is to be introduced at four park and ride sites on the Tyne and Wear Metro from Monday, November 1. Nexus, the public body which owns and manages Metro, is bringing in the offer to attract more customers back to the network after lockdown. Metro customer numbers have recovered to 80%…
Two buses next to the Tyne Bridge in Newcastle
Transport leaders approve region’s Bus Service Improvement Plan
Transport leaders have today (Tuesday 26 October) approved the region’s Bus Service Improvement Plan (BSIP) at a meeting of the North East Joint Transport Committee.     The BSIP is new £804 million bid to Government which transport leaders are confident would dramatically transform bus services…
A Metro of the future
Nexus gives school kids the chance to design their own Metro train
Local school kids are getting the chance to showcase their design work on the Tyne and Wear Metro system as part of a new competition to inspire the next generation of train designers. Primary school children in years 4-6 will learn about the Metro system and help to bring it to life by inventing…
Take the kids for free graphic
Take the kids for free for half term fun
Family days out this half term and beyond are more affordable than ever, with free travel for children all day, every day on Tyne and Wear Metro and the Shields Ferry. Up to three children aged 11 and under can travel for free when accompanied by a fare paying adult. Thanks to Metro more than 60,…
Go North East bus at Gateshead Interchange
Region sets out £804m ambitious bus plan
The region’s first Bus Service Improvement Plan (BSIP) has unveiled a new £804 million bid to Government which transport leaders are confident would dramatically transform bus services across the North East and greatly improve the bus network for millions of passengers as well as helping the…
University of Sunderland students at University Metro station
Students snap up new Pop card for great value Metro travel
More than a thousand young people are already benefitting from a 30% discount on Metro less than a month after Nexus launched a new smartcard deal. The Pop 19-21 card was introduced in September this year to give young people discounted travel on Tyne and Wear Metro. The Pay As You Go product for…
A Metro train
Community groups invited to give an old Metro train a new lease of life
Local communities are getting a chance to give an old Tyne and Wear Metro train a new lease of life after it’s been taken out of service to make way for the new £362m fleet. Nexus, the public body which owns and manages Metro, is keen to hear creative and innovative ideas about how an old train…
The Nexus engineers with the drone at Howdon viaduct in North Tyneside
Drone technology boosts Metro maintenance work
The Tyne and Wear Metro is using drone technology to keep the network in tip top condition.  For the first time ever maintenance teams are taking to the skies using drones to monitor Metro’s 77 kilometres of infrastructure. The drone, which is a tiny unmanned aircraft, provides a live video-feed to…
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