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  • Grand paents and grand children on a Metro

    Metro teams up with local attractions this half term

    25 May 2017
    Tyne and Wear Metro is encouraging families to get out and about during half term, offering a range of special offers to explore the wealth of attractions across the region. A host of popular North East attractions have teamed up with Metro to offer customers exclusive deals during the week, with...
  • North Shields Ferry landing

    Shields Ferry landings undergo structural repairs

    25 May 2017
    The Shields Ferry’s two landings on the River Tyne are undergoing important structural repair work. Both the South Shields and the North Shields ferry landings are getting parts of their steelwork replaced and repaired as part of a £300,000 maintenance project. Nexus, the public body which owns and...
  • Promo staff with a giant Pop card

    Pop Pay As You Go cards are made FREE to obtain

    23 May 2017
    The Pop Pay As You Go card is now free to obtain for travel on the Tyne and Wear Metro and bus routes across North East England. Using a Pop Pay As You Go smart card saves passengers money on every trip they make on Metro, and the card can also be used to buy tickets on all local buses in North...
  • David Gibson

    Tynemouth station celebrates the north east's first music hall star

    18 May 2017
    Tynemouth Metro station is hosting a fascinating exhibition about the North East’s first ever music hall star Ned Corvan. Supported by the Friends of Tynemouth Museum and Nexus, the exhibition has been created to publicise the forthcoming North East tour of Mr Corvan’s Music Hall, which is a full...
  • Metro and TfL staff at Central station Metro concourse

    Metro hosts a visit from Transport for London

    12 May 2017
    The Tyne and Wear Metro has hosted a knowledge sharing day with London Underground staff to boost customer care and share railway industry best practice. Nexus, the public body which owns and manages Metro, welcomed a group of 18 frontline staff, including a team who work at the busy Tower Hill...
  • Staff showcase baby on board badges at South Gosforth

    Metro launches a Baby on Board badge scheme

    8 May 2017
    The Tyne and Wear Metro has launched its own Baby on Board badges to help pregnant women get a seat when they need it. Nexus, which owns and manages Metro, has introduced the scheme to make travel on Metro that little bit easier for expectant mums. The badges are designed to overcome the...
  • TV's George Clarke on the Ferry

    TV star George Clarke takes a Shields Ferry trip

    5 May 2017
    Channel 4’s restoration man George Clarke has taken a trip on the Shields Ferry. TV star George, a renowned architect who hails from Sunderland, took a break from filming his hit show, Amazing Spaces, to take a tour on board the Spirit of the Tyne on Thursday May 4. The trip was specially arranged...
  • Extra Metro services for NUFC's final home game

    4 May 2017
    Extra Metro services will be operating for Newcastle United’s final home game of the season on Sunday, May 7. Four additional trains will be in service after the game with Barnsley, which kicks off at Noon, in order to cope with the added demand. The extra trains will supplement the usual Sunday...
  • Metro cleaners on a train

    Metro gets extra cleaners on board its trains

    20 April 2017
    Nexus, the public body which owns and manages the Tyne and Wear Metro, is putting more cleaners on board its trains. This forms part of the plans to improve Metro services for its 38 million customers, following the end of the Metro operating contract with DB Regio. Nexus resumed the direct...
  • Grandparents and kid on a Metro

    Public transport information for the Easter weekend

    11 April 2017
    Public transport information for the Easter weekend Metro: Metro services will be in operation across the Easter weekend. On Good Friday, 14 April, and Easter Monday, 17 April, Sunday timetables will be in place on the Metro system. Easter Saturday, 15 April, and Easter Sunday, 16 April, the usual...
  • Metro mascot waving

    Metro teams up with local attractions for the Easter holidays

    6 April 2017
    Tyne and Wear Metro is encouraging families to get out and about during the Easter holidays, and is offering a range of special offers to explore the wealth of attractions across the region. A host of popular North East attractions have teamed up with Metro to offer customers exclusive deals during...
  • Metro on QEII Bridge

    Nexus resumes direct operation of Metro services

    1 April 2017
    Nexus has resumed direct operation of services on the Tyne and Wear Metro. Operator DB Regio, which had run services on behalf of Nexus since April 2010, came to the end of its operating contract at 2am on Saturday 1 April. Managing Director of Nexus, Tobyn Hughes, said: “I am looking forward to...
  • Lucy Frost with Pop card

    Lucy travels to new business heights with Go Smarter Ways into Work

    31 March 2017
    Young apprentice Lucy Frost is aiming high in business, thanks to a new initiative from Go Smarter Ways into Work. Lucy, 18, from Heaton in Newcastle, has been able to access a Business Administration Level 2 Apprenticeship at Barnado’s Palmersville Training, thanks to a partnership between...
  • Huw Lewis at a Metro station

    Nexus appoints a new Customer Services Director

    28 March 2017
    Nexus, the public body which owns and manages the Tyne and Wear Metro, has appointed a new Customer Services Director. Huw Lewis will take up his new role as a director on 1 April. Huw, 45, of Mickley in Northumberland, will be responsible for providing strategic vision and clear direction for the...
  • Chris Carson next to Metro cube at South Gosforth

    Nexus appoints a new Metro Services Director

    14 March 2017
    Nexus has appointed a new Metro Services Director with more than 20 years of experience in the UK railway industry. Chris Carson will lead the Metro workforce and oversee the operation of trains and stations within a wholly-owned Nexus subsidiary. He brings a wealth of experience to the role,...
  • £6m refurbishment of Metro's Newcastle Central Station completed

    13 March 2017
    The £6m revamp of Metro's Newcastle Central Station has been successfully completed, transforming a key regional gateway. The station, which is used by 5.3m people a year, has undergone a major redevelopment over the last 18 months, offering passengers a brighter, cleaner, and more modern Metro...
  • Spirit of the Tyne ferry on the water

    Spirit of the Tyne celebrates ten years of service

    1 March 2017
    The newer of the River Tyne’s two passenger ferries is celebrating its tenth anniversary. Spirit of the Tyne was officially named by Her Royal Highness Princess Anne at South Shields Ferry landing on March 1, 2007. Nexus, the public body which owns and operates the cross-Tyne Shields Ferry,...
  • Metro train on QEII bridge over the Tyne

    Watch a Metro ride captured on time lapse video

    15 February 2017
    A Metro time lapse video has brilliantly framed a daily journey through South Tyneside. The video was shot on by a member of Nexus staff using just an iPhone on the 8.6km stretch of line between Hebburn and South Shields. It captures what should be a 20 minute Metro ride. But speeded up via time...
  • Photo of track replacement

    Metro track replacement: St James - Chillingham Road

    8 February 2017
    Nexus, the public body which owns and manages the Tyne and Wear Metro, is to carry out a major programme of track modernisation in Newcastle. The project will involve the replacement of a 3.8km section of Metro line that runs east to west beneath Newcastle city centre. The tracks which traverse...
  • Drawing of Metro train

    Metro customers have their say on a new fleet of trains

    6 February 2017
    Tyne and Wear Metro passengers have given a thumbs-up to London Underground-style linear seating when new trains are introduced to the system in the years ahead. More than 3,000 people took part in the biggest ever consultation exercise on Metro trains, organised by Nexus as it completes the...
  • ARP gen

    Nexus to invest £35m in modernisation work in 2017

    26 January 2017
    Nexus, the public body which owns and manages the Tyne and Wear Metro, is to invest £35m in Metro modernisation work in 2017. The work will involve major projects to renew and replace Metro’s ageing infrastructure, including track and overhead lines. It forms part of the £350m Metro all change...
  • Metro on bridge

    More trains when people need them in Metro timetable change

    16 January 2017
    The Metro timetable is changing on 5 February to provide more early morning trains and a better service at peak times. There will be new early morning weekday services from Sunderland, South Shields and North Tyneside stations, reflecting changing demand from Metro passengers. And changes at peak...
  • Photo of short story winners

    Budding authors showcase their work on Metro

    19 December 2016
    Talented Metro customers have drawn inspiration from their train journeys to pen winning short stories. Tyne and Wear Metro launched a competition earlier this year asking passengers to write a 250-word story based on the theme ‘Metro Morning’. Scores of people took on the literary challenge and...
  • Tunn rerails

    Metro's £3m tunnel re-railing project is completed

    15 December 2016
    Nexus, the public body which owns, manages and is modernising the Tyne and Wear Metro, has completed a £3m programme to replace the tracks in the iconic tunnels that run deep beneath the streets of Newcastle. Four kilometres of track has been successfully replaced in the tunnels which run from...
  • Pride of the Tyne

    Shields Ferry fares to offer bigger savings in 2017

    8 December 2016
    Shields Ferry fares in 2017 are to offer bigger savings for customers with a Pop Pay As You Go smartcard, while most other tickets are coming down or are being frozen in price. Nexus, the public body which owns and operates the cross-Tyne service, is introducing a 20p saving on single Ferry tickets...
  • Metro stations are a new home for Amazon lockers

    28 November 2016
    The Tyne and Wear Metro is home to a new set of Amazon lockers, giving passengers the chance to collect their online purchases when they pass through stations. Amazon Lockers have been installed at five key stations on the Metro system, including Monument in Newcastle city centre, Four Lane Ends...
  • Christmas and New Year public transport in Tyne and Wear

    28 November 2016
    Nexus has produced a handy guide to when public transport is operating in and around Tyne and Wear this Christmas and New Year. You can download our guide from this page. It provides a quick reference to when bus, Metro, Shields ferry and local rail services are operating, as well as opening hours...
  • Metro's airport extension celebrates its 25th year

    17 November 2016
    The Metro extension to Newcastle Airport has marked its 25th anniversary. The £12m scheme, opened on November 17, 1991, provides the fastest airport to city centre transfers in the country. Millions of holidaymakers and business travellers have benefited over the last quarter of a century. Managing...
  • Apprentices start a new career at the Metro train depot

    8 November 2016
    The Tyne and Wear Metro has underlined its commitment to training and development by taking on five new apprentices at its train fleet depot in South Gosforth in Newcastle. Metro, which carries almost 40 million passengers a year, has recruited the apprentices from Newcastle College’s engineering...
  • Metro cycling trial is extended for six months

    7 November 2016
    Tyne and Wear Metro has extended its cycle trial allowing customers to travel with non-folding bikes for the first time. The limited trial was launched earlier this year to test how far it was possible to support onward travel for cyclists with non-folding bikes without having an impact on the...
  • Metro on QE2 bridge

    Most popular Metro tickets are frozen in price for 2017

    3 November 2016
    Metro fares will include bigger savings for customers travelling with Pop Pay As You Go smartcards in 2017, while other popular Metro tickets are to be frozen in price. Nexus, the public body which owns and manages Metro, will introduce a bigger 20p saving on single journeys and 30p saving on the...
  • New metro train

    The future of Metro and light rail services in North East England

    7 July 2016
    The North East Combined Authority’s vision for transport in the region includes ambitious plans to invest in Metro and explore how expansion of our region’s rail networks could be achieved. In the attached document we provide a broader policy context for part of that vision: the business cases for...
  • hospital staff and children with snow dog sculpture

    Metro's little Snowdog delights local children's ward

    28 October 2016
    Children being cared for at the Northumbria Specialist Emergency Care Hospital at Cramlington had a very special visitor – Nexus’ very own little Snowdog. The Northumbria is the first hospital in the North East to host ‘Gooch’, the only mobile snowdog on the Great North Snowdog trail – the region’s...
  • people at metro automatic ticket gate

    Tyneside children voice new Metro safety campaign

    27 October 2016
    The Tyne and Wear Metro has launched a new safety campaign with the help of two North East schoolchildren. Bill Quay Primary School pupils Anya and Eva Leng, who are six and nine respectively, are the voices of a series of new recorded Metro tannoy announcements reminding passengers to take care...
  • Two people with snow dog sculpture

    Metro's little Snowdog joins the trail in Sunderland

    19 October 2016
    The Tyne and Wear Metro’s very own little Snowdog has been on a whistle stop tour of some of the top sights and attractions in Sunderland. Nexus, who have named their little Snowdog ‘Gooch’, are principal sponsors of the Great North Snowdog trail – the region’s biggest ever public art event which...
  • snow dog sculpture

    New walking guide as Snowdog hunters flock to Metro

    19 October 2016
    Snowdog hunters are flocking to the Tyne and Wear Metro in their thousands as they scour North East England to complete their collection. Nexus, which owns and manages Metro, says it has seen a significant increase in leisure travel and travel by families since the Great North Snowdog Trail began...
  • shields ferry and RNLI boat

    Shields Ferry hosts emergency training exercise

    13 October 2016
    A training exercise has been held on the River Tyne to practice a multi-agency response to a fire on board the Shields Ferry. The exercise, which took place on Wednesday 12 October, was a chance for the emergency services and the Ferry crew to co-ordinate their response in the event of a major...
  • snow dog route map

    A dog's eye view of Metro's snowdog trail

    13 October 2016
    Metro-loving Miniature Schnauzer Gus has captured a dog’s eye view of the Great North Snowdog trail travelling by Metro and ferry. Two-and-a-half-year-old Gus took to the Tyne and Wear Metro network with his owner and a GoPro camera strapped to his back to visit some of the 61 Snowdog sculptures...
  • two nexus rail maintenance staff

    Metro's 'orange army' scoops a prestgious rail award

    12 October 2016
    The ‘orange army’ which keeps Tyne and Wear Metro on track through winter has been honoured at a prestigious industry award ceremony. Rail maintenance staff at Nexus, which owns and manages Metro, were named Team of the Year at the Global Light Rail Awards. The prize recognises the efforts the...
  • New metro train

    Your chance to design the new Metrocars

    10 October 2016
    People of the North East are being asked to help design the next generation of Metrocars as part of an ambitious £1 billion bid to upgrade the trains, infrastructure and signalling over the next 20 years. Nexus, which owns Metro, is finalising a bid to the Department for Transport to help fund a...
  • group of engineering apprentices

    Apprentices secure permanent jobs at Nexus

    5 October 2016
    A group of engineering apprentices are celebrating this week after securing permanent jobs on the Tyne and Wear Metro system. Nexus, the public body which owns and manages Metro, has rewarded ten recruits with full time engineering jobs after they all successfully completed their three years of...
  • people on a bus

    New checks on concessionary travel will prevent misuse of the ‘bus pass’

    29 September 2016
    New checks are being introduced on buses in the North East to prevent the misuse of concessionary bus passes meant for older and disabled people. Smart ticket machines on buses operating in Northumberland, Tyne and Wear, County Durham and the Tees Valley have been programmed to indicate immediately...
  • limited edition Snowdog Pop Pay As You Go card

    Special Metro tickets to see the Snowdog trail

    26 September 2016
    The Tyne and Wear Metro has revealed a number of special ticket options to help people to get out and about to see the Great North Snowdog Trail. Limited edition  Snowdog Pop Pay As You Go cards, which include a £10 balance, are available to buy online now, click here for Nexus online store. Pop...
  • Managing Director of Nexus with snow dog sculpture

    Great North Snowdogs take over Metro

    19 September 2016
    The Metro system is to play a key part in Tyne and Wear’s biggest ever mass participation public art event – Great North Snowdogs. The colourful Snowdog trail will see 61 individually designed Snowdog sculptures displayed in local parks and open spaces - and almost all are in easy reach of a Metro...
  • nexus engineer doing work

    New tracks for Metro's iconic city centre tunnels

    14 September 2016
    Nexus, the public body which owns and manages the Tyne and Wear Metro, is investing £3m in new tracks for the iconic Metro tunnels that run deep beneath the streets of Newcastle city centre. Engineers are replacing a two kilometre stretch of track between Jesmond Metro station and the QEII Metro...
  • people on a bus

    National Fraud Initiative 2016/17

    12 September 2016
    The Passenger Transport Executive (Nexus) is required by law to participate in the National Fraud Initiative’s data matching exercise to assist in the prevention and detection of fraud. This includes supplying data about concessionary travel pass holders to the Cabinet Office. If you have any...
  • metro on QE2 bridge

    Extra Metro services for the Great North Run

    9 September 2016
    Extra Metro services will be in operation for Sunday’s Great North Run - and runners and spectators  are being advised to allow extra time for their journeys and to buy tickets in advance. There will be additional Metro services will be running until around 7pm, when the timetable returns to normal...
  • Parson’s Polygon air vent

    Metro's underground air vent gains listed status

    8 September 2016
    An air vent for the Tyne and Wear Metro’s tunnels beneath Newcastle has been listed by Historic England as an important piece of post-war public art. Parson’s Polygon is a unique terracotta obelisk designed by artist David Hamilton to stand in one of Newcastle city centre’s busiest streets. The 3.5...
  • shields ferry

    The Shields Ferry gears up for the Great North Run

    2 September 2016
    The Shields Ferry service is gearing up for the Great North Run, its busiest day of the year, where it expects to carry 10,000 passengers over the day. Both ferries will be operating on the day of the Great North Run, Sunday 11 September, in order to clear the huge volume of runners and spectators...
  • group of stroke survivors

    Stroke survivors team up with Metro to help others

    30 August 2016
    A group of stroke survivors from South Tyneside have unveiled a project to help other people like them to get around and explore the area as part of their rehabilitation programme. The project has involved the creation of a special walking route and map, starting from Jarrow Metro station. The easy...