nexus engineers
Heritage railway gets Metro level crossing lights
Nexus, the public body which owns and manages the Tyne and Wear Metro, has donated a set of level crossing stop lights to one of the North’s most well-known heritage railways. The Wensleydale Railway in North Yorkshire, which is run by volunteers, has been given a used set of red stop lights from…
man driving metro train
Metro driver turns counsellor after fatal accident
A Metro driver who was involved in a fatal collision while in the cab of his train has trained as a counsellor to help colleagues who find themselves in the same position. Alan Hudson, a Metro driver for 14 years, decided to become a counsellor as a way of coping with the trauma of an incident five…
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New zone-by-zone prices for annual MetroSavers
Metro passengers who buy annual MetroSavers can now buy tickets priced zone-by-zone for annual season tickets, offering cheaper travel for thousands of commuters. The zonal MetroSavers are now on sale exclusively from all Nexus Travelshops.  They will be available from all Metro station ticket…
nexus engineers
Nexus looks to recruit ten new apprentices
Nexus, which owns and manages the Tyne and Wear Metro, has embarked on a third consecutive year of apprentice recruitment for its rail engineering section. A total of ten apprentices are being sought to join the Nexus Apprenticeship Scheme in the autumn of 2015. Nexus expanded the scheme in 2013…
haymarket station
Nexus keep transport hubs safe from sex offenders
Customer service workers at Nexus are playing a key role in keeping public transport hubs safe from sex offenders. The Nexus staff have appeared in a new national training video, commissioned by the independent charity Leisurewatch, on how to spot the characteristics and actions of potential…
nexus engineer by level crossing light
New warning lights for Metro level crossings
Nexus, which owns and manages the Tyne and Wear Metro, has successfully completed an £800,000 project to improve safety at Metro level crossings – including the introduction of warning lights for pedestrians. Five level crossings, which are maintained by Nexus, have received a series of safety…
corporate pop card
Record sales for Metro's corporate travel scheme
Employers are signing up for a staff travel scheme on Tyne and Wear Metro in record numbers after the Corporate MetroSaver ticket scheme was extended earlier this year, allowing smaller companies with fewer staff to sign up. As a result, Nexus has seen a rise in the number of enquiries and…
man at metro station
Nexus sets the standard in good financial management
Nexus is in the top 1% of public bodies when it comes to managing its accounts efficiently, it has been announced. Nexus, which owns and manages the Tyne and Wear Metro, has been marked out for praise by the Government-appointed Audit Commission for the speed with which it was able to publish fully…
woman in front of byker station art work
Art at Byker lifts lid on the secret etiquette of travel
A new giant artwork at Byker Metro station throws a striking new light on the etiquette of travelling by public transport. The work by Cecilia Stenbom, Unspoken, explores the personal preferences and hang-ups we all have when using buses and Metro.  The finished 11-metre long work weaves the…
shields ferry staff
Shields Ferry unveils a new Tyne heritage display
The Shields Ferry has unveiled a vibrant new display which celebrates the heritage of the River Tyne. Nexus, which owns and manages the cross-Tyne ferry service, has installed the new display board in the passenger waiting room at the South Shields ferry landing. The colourful display, which…
man in front of monument metro station
A new Transport Operations Director is appointed
The North East Combined Authority today announced the appointment of its first Managing Director for Transport Operations, to deliver high quality, integrated public transport services across the region. Tobyn Hughes, previously Deputy Director General of Nexus, will take on the new role…
nexus engineers
Jarrow bus station refurbished in £120,000 programme
Jarrow bus station is being refurbished in a £120,000 project to improve waiting areas, lighting and security. Nexus, which manages the station, is installing five new modern shelters at Jarrow to replace the two 20-year-old ‘tunnels’ that make up the current station. Cllr Allan West, South…
people using automatic ticket gates
New ticket gates for Byker Metro station
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, has started work on the installation of automatic ticket gates at Byker Metro station in Newcastle. Byker will be the twelfth Metro station to have gatelines, with the work to install them getting underway this week. Chichester…
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Metro fares for 2015 include new season ticket options
Metro and Shields Ferry fare changes for 2015 include price reductions for young people and a price freeze for pensioners and people with disabilities. There will also be more flexible ways for passengers to pay for their travel rolled out over the course of next year. Nexus, the public body which…
Royal British Legion veterans and volunteers
Metro shows its support for the Poppy Appeal
Two of the busiest Metro stations have been decorated with a stunning display of poppies ahead of this weekend’s Remembrance Services. The displays, which feature large vinyl poppies mounted on to vitreous enamel panels, have been installed at Monument Metro station in Newcastle and at the Park…
group of people at Chichester station
Metro art paints a bright future for young women
Metro has teamed up with a community group to help support vulnerable young women across South Tyneside through art. DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, has unveiled the two pieces of artwork produced by 35 young women of the Bright Futures group, at Chichester…
bus
North East bus plans set for independent review
A plan to improve bus services in Tyne and Wear while providing savings for local taxpayers has been submitted to an independent panel of experts for review. The North East Combined Authority (neca) approved the plan to establish local council control of bus services, through a Quality Contracts…
metro train at station
Courts issue fines for disorderly conduct on Metro
Six people have been found guilty and fined for disorderly conduct on the Metro system. All of the following cases were heard at North Tyneside Magistrates Court on 8 October 2014. Thomas Quinn, of Grace Street, Byker, was found guilty of disorderly behaviour at Monument station on 10 July 2014 and…
bus
North East bus shake-up gets the green light
In a move which could signal the biggest changes to the way buses operate across the region since de-regulation in the 1980s, members of the North East Combined Authority (neca) have today agreed to submit proposals for the introduction of a Quality Contracts Scheme (QCS) for consideration by a…
person at metro help point
Metro Help Points are to be modernised
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is investing half a million pounds on the modernisation of passenger help points on the Metro system. The work will vastly improve the quality and reliability of the help points, switching them from an analogue to a digital…
pop card
QuayLink buses now accept Pop cards
A flagship city bus route has become the first in Tyne and Wear to accept passengers with a Pop card, in a major boost for integration between bus and Metro services. Metro customers can now use their Pop cards to travel on the QuayLink bus, which connects the major attractions on the Newcastle-…
art work at bede metro station
Community art marks the refurbishment of Bede Metro station
A vibrant new community artwork has been unveiled to mark the completion of refurbishment work at Bede Metro station in South Tyneside. Ten colourful panels have been designed to span both platforms at the stations, designed by local artist Mark Gibson with the help of the Bede of Jarrow U3A,…
woman at hebburn metro station
New art is a step back in time at Hebburn Metro station
A new community artwork which takes passengers on a journey through the history of the local community has been unveiled at Hebburn Metro station. A High Place Beside The Water was created by local photographer Karen Atkinson, with the help of the Jarrow and Hebburn Local History Society, to mark…
cartoon drawing of man on metro
Metro safety campaign wins global recognition
An initiative aimed at raising awareness of the dangers of obstructing the Metro doors has won an industry accolade at the Light Rail Awards 2014. DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, won the Significant Safety Initiative category at the awards for its Door Safety…
metro train at station
Courts take action against disorderly conduct on the Metro system
Five people have been found guilty and fined for disorderly conduct on the Metro system. Mustafa Karwan of Roker Avenue, Sunderland, was found guilty of disorderly conduct on Metro premises, at Newcastle Central Metro Station on 25 June 2014 and was fined £400 and ordered to pay £90 costs. The…
Bernard Garner
Nexus Director General announces retirement
The Director General of Nexus, Bernard Garner, is to retire. Mr Garner has led Nexus since 2006, overseeing record £389m investment in the Tyne and Wear Metro, the roll-out of smart ticketing and the Bus Strategy Delivery Project.   The process of seeking a new Managing Director for Transport…
metro train at level crossing
New warning lights to be installed at Metro level crossings
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is investing £800,000 on new safety features at Metro level crossings. The five level crossings which are maintained by Nexus are to get brighter stop lights and clearer warning signs as part of the £389m Metro: all change…
cartoon drawing of man on metro
Passenger fined £333 for obstructing the doors of a Metro train
A man has been fined for obstructing the doors of a Metro train, causing a delay to the service. Orlando Bevan, 20, of Ludlow, Shropshire pleaded guilty to obstructing the doors on a Metro train, at Gateshead Metro Station on May 20, 2014. Bevan appeared at North Tyneside Magistrates' Court on 10…
man in front of shields ferry
Long service award for Shields Ferry skipper
A Shields Ferry skipper has clocked up 25 years of service with Nexus. Bob Paterson, of Boldon in South Tyneside, has been recognised for more than two decades spent working on the cross-Tyne service between North Shields and South Shields. Bob, who works as a Boat Master, has been presented with a…
group of artists
Local artists chosen to bring colour to Hebburn and Bede Metro Stations
Two local artists have been chosen to work with their local communities to design new artworks for Hebburn and Bede stations on the Tyne and Wear Metro in South Tyneside. The works by Karen Atkinson and Mark Gibson will take pride of place at the stations which are currently being refurbished…
Young people’s travel on transport forum agenda
Travel for young people and plans for road safety are among the subjects to be discussed at the second meeting of the North Tyneside Transport Forum later this month. All members of the public are welcome to attend the forum, which is organised by North Tyneside Council in response to  suggestions…
metro train at meadow well station
Lift and escalator modernisation work on the Metro system
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, has started worked to replace two more passenger lifts at Jesmond and Manors Metro stations in Newcastle. The work to replace the lifts serving Platform Two at both of the respective Metro stations began today, Monday 8…
bee keepers looking at bees
Metro beekeeping project benefits the environment
Nexus, which owns and manages the Tyne and Wear Metro, has boosted its eco-friendly credentials with a beekeeping project in one of the Metro system’s track-side areas. It is the first time in the history of Metro that a project of this kind has been located on Metro property. Nexus is trialling…
metro train at meadow well station
Metro footbridge re-opens in North Tyneside
A Metro footbridge in North Tyneside that was closed for six weeks for repair work has now re-opened to the public - in time for the new school term. The pedestrian footbridge linking Marmion Terrace and Norham Road in Monkseaton was re-opened on Sunday, 31 August. Nexus, which owns, manages and is…
people with unmanned submersible
Shields Ferry gets a clean bill of health thanks to a tiny unmanned sub
The Shields Ferry is shipshape for passenger service thanks to the efforts of a tiny unmanned submersible. A remotely operated vehicle (ROV) has been used to carry out a mandatory inspection of the hull on Spirit of the Tyne – ensuring she can remain in the water for the daily Tyne crossings. The…
Metro Bridge spanning the River Tyne
Metro bridge lights go out to mark World War One centenary
The lights on the Metro Bridge spanning the River Tyne were turned off for an hour from 10pm on Monday 4 August to mark a hundred years since the outbreak of World War One. The Nocturne project, which illuminates the QEII Metro bridge, was switched off as part of a nationwide programme of events to…
people with big cheque
Charities benefit from Metro lost property auction
Nexus, which owns and manages the Tyne and Wear Metro, has raised over a thousand pounds for charity from its Metro lost property auction. A total of £1,258 has now been officially handed over to good causes, while many other unclaimed items have been recycled or donated to charities. The Metro…
people in front of bus
Better local bus services for Sunderland and Washington
People in Sunderland and Washington will benefit from a better local bus service thanks to improvements to two key services provided by Nexus for the town. Local councillors have welcomed the changes to the 37 and 73 routes between Washington and Sunderland which came in from Monday, 28 July. The…
people by coffee shop
New coffee shop is just the ticket for Gateshead Interchange
A new coffee shop has opened at Gateshead Interchange, thanks to the efforts of two young entrepreneurs. The GoodBrews coffee shop is a joint start-up venture which has been set up by Anthony Dickson, 27, and his girlfriend Samantha Smallwood, 24, who gave up a job in high street retail to help run…
green bus
Families make the most of city centre bus route
Families are making the most of an improved city centre bus route in Sunderland. The Sunderland Connect service, 700, is now running to a summer timetable, which offers greater options for families heading for Roker Beach to enjoy the hot weather. And there is great value, with an all-day family…
two people at gateshead station
New lighting transforms Gateshead Interchange
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, has completed a project to greatly improve the quality of the lighting at Gateshead Interchange Metro concourse. The Metro concourse, ticket hall and platforms at Gateshead have been fitted with brighter and more energy…
children by west jesmond station art work
Children's art brings colour to West Jesmond
Primary school pupils from Jesmond have created a colourful series of new pictures for their local Metro station, showing scenes from their vibrant local community. It has been created in a unique partnership between Newcastle art gallery The Biscuit Factory’s charitable foundation, West Jesmond…
bus
Better local bus services for Washington
Nexus is making changes to bus routes it provides between Washington and Sunderland to give local people a better service from the end of July. The improvements to routes 37 and 73 will give local people better and more direct links between homes and employment sites for thousands of people,…
metro train at meadow well station
Metro footbridge in Monkseaton to close temporarily for repair work
Nexus, which owns, manages and is modernising Metro, is to temporarily close a well-used Metro footbridge in North Tyneside to allow for essential repair work. The pedestrian footbridge linking Marmion Terrace and Norham Road in Monkseaton will be removed for repairs and repainting for six weeks…
Nexus apprentices at St Oswald’s Hospice
Nexus apprentices lend a helping hand at St Oswald's Hospice in Newcastle
Nexus apprentices have taken a break from their training to give the gardens a makeover at St Oswald’s Hospice in Newcastle. All Nexus apprentices have to carry out a small element of work that benefits the community as part of the three-year apprentice training programme. Nexus, which has its…
two men at walkergate station
New lift installed at Walkergate Metro station
Nexus, which owns, manages and is modernising Metro, has completed a major refurbishment project at Walkergate Metro station in Newcastle, including a passenger lift at the station for the first time. The new lift provides Walkergate station with vastly improved access, especially for passengers…
grandparents and grandchildren on metro
All day travel for Metro Gold Card holders in July and August
Metro Gold Card holders will get the added benefit of all day travel in July and August. Nexus, which owns and manages Metro, is repeating last year’s special offer by lifting the restriction which prevents holders using the Gold Card before 9.30am on weekdays for two months from Tuesday 1 July.…
green bus
New Sunday services for Sunderland's green bus to the beach
The Sunderland Connect bus service is running to its summer timetable  – with a new Sunday service added to give families and visitors an even better way to link the city’s attractions with its spectacular coastline. From Saturday 28 June until 12 September the popular ‘700’ Sunderland Connect…
metro train at station
Passenger lifts at Jesmond and Manors Metro stations are to be replaced
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is to replace the passenger lifts at Manors and Jesmond Metro stations in Newcastle as part of its £389m modernisation programme. A total of four new lifts will be installed in a phased programme starting from Monday June 23.…
nexus engineers doing work
Nexus starts modernising essential cable troughing on Metro's busiest line
Nexus, which owns, manages and is modernising Metro, has commenced a programme of work to modernise essential cable troughing on the busiest section of the Metro system - but it won’t cause any disruption to services. The work, which is taking place between Jesmond and South Gosforth, involves the…
byker heroes art work
Giant new artwork celebrates the heroes of Byker
Singer Cheryl Cole, a Hong Kong civil rights activist and the inventor of reinforced concrete star in a giant new artwork celebrating the people who have emerged from the East end of Newcastle to make their mark on the world. Also featured in Heroes of Byker are playwright Lee Hall, Victorian world…
people holding lost property
Metro lost property auction to raise money for charity
Nexus, which owns and manages the Tyne and Wear Metro, has put thousands of items of Metro lost property under the hammer to raise money for charity. The Metro Lost Property Auction – the first one to be held by Nexus since 2009 – took place at Park Lane Interchange in Sunderland on Thursday 19…
metro train at station
Nexus invests £6.4m in a new digital radio system on Metro
Nexus, the public body which owns, manages and is modernising the Tyne and Wear Metro, is investing £6.4m in a new digital radio system for its fleet of Metro trains. The new radio system is being installed in the driver’s cabs on Metro’s fleet of 90 trains and in the Metro Control Room at South…
two people by nexus banner
Residents views canvassed on transport issues
A new forum will be held for the first time next week to give North Tyneside residents an opportunity to  share their ideas on public transport. Each year people in North Tyneside make over 11 million bus journeys and more than seven  million trips on Metro while many more use local taxi services…
nexus engineers
Jarrow, Hebburn and Bede Metro stations undergo modernisation work
Nexus, which owns, manages and is modernising Metro, has started refurbishing three Metro stations in South Tyneside in a project which will greatly improve access for disabled passengers. The work at Jarrow, Hebburn and Bede stations will see the stations given a fresh new look, with improved…
family on shields ferry
Shields Ferry river cruises are back for the summer
The Shields Ferry is gearing up for another bumper summer of river cruises, with a growing number of tourists flocking to the region to see the sights of the Tyne. Nexus, which owns and operates the cross-Tyne Shields Ferry service, will be running a busy schedule of river cruises, starting in June…
cartoon drawing of man on metro
Passenger fined £300 for obstructing a Metro train's doors
A man has been fined £300 for obstructing the doors of a Metro train, causing a delay to the service. Stephen Cullen, 55, of Buttermere Grove in Oldham has pleaded guilty to obstructing the doors on a Metro train, at Byker station on March 2, 2014. He appeared at Court on April 16 and was fined £…
Desmond Fletcher
Tributes to the man who built the Metro system
Nexus has paid tribute to a former director general who oversaw the construction and opening of the Metro system in the late 70s and early 1980s. Desmond Fletcher, who was from Whitley Bay, headed up the Tyne and Wear Passenger Transport Executive (PTE) for seven years, from 1976 to 1983.  He died…
grandparents and grandchildren on metro
Metro Gold Card price cut prompts increased sales
A cut in the cost of Metro travel for elderly and disabled passengers has sparked an increase in sales. Nexus, which owns and manages the Tyne and Wear Metro, has been inundated with thousands of applications for Metro Gold Cards following the introduction of a price cut from April 1. The cost of a…
pop card
Metro travel is now being sold at over 400 shops across the region
Tyne and Wear Metro travel is now available to buy from over 400 retail outlets across the region using a smartcard. Nexus, which owns and manages Metro, has announced a tie up with the consumer payments network, Payzone. This means that Metro customers can buy Metro season tickets using a Pop card…
two people by nexus banner
Nexus begins supplemental consultation on Quality Contracts Scheme proposal
Nexus has today (9 April) opened a short period of supplemental consultation as it moves to complete a proposal for the UK’s first bus Quality Contracts Scheme. The Quality Contracts Scheme proposal is aimed at halting a long-term decline in the number of people using local buses and protecting…
cartoon drawing of man on metro
Fines for two men who obstructed Metro train doors
Two people have been fined for obstructing the doors of a Metro train, causing a delay to the service. Steven Richardson, 32 of Holly Avenue, Wallsend, and Glenn Smith, 26, of Ridley Terrace, Gateshead, have both been proven guilty to obstructing the doors on a Metro train, at Wallsend on January…
man using ticket machine
Nexus begins trialling Pay As You Go Metro travel
Nexus, which owns, manages and is modernising the Tyne and Wear Metro system, has begun trialling the Metro’s first ever Pay As You Go smart ticket products. The ‘Pay As You Go’ pilot was launched by the Chairman of the Tyne and Wear ITA, Cllr David Wood on Tuesday 25 March. A new-look purple Pop…
group of people
Nexus launches a new travel safe guide for young people
Nexus has launched a new travel safe guide to help young people develop the confidence to use the public transport network, including Metros and buses. The guide book, which is to become an educational tool for all schools to use, has been designed by children with autism and Asperger’s syndrome…
grandparents and grandchildren on metro
Metro Gold Card holders reminded that the price cut starts on 1 April
Metro Gold Card holders are being reminded that the price will be reduced from £25 to £12 for anyone buying the ticket from Tuesday 1 April 2014. The new price, which comes into effect in just under two weeks, reflects the fact that the Metro Gold Cards are much easier to buy and use. The new Gold…
bus
New bus route improves links to North Tyneside Hospital
A new bus route in North Tyneside starts on Monday, 24 March, to restore important links to the local hospital. Nexus has funded the new 359 service to connect neighbourhoods including West Allotment and the Marden Estate in Cullercoats with North Tyneside General Hospital. Residents in both areas…
new train
Nexus unveils its new £2.3m rail maintenance vehicle
Nexus, which owns, manages and is modernising Metro, has invested £2.3m in a state-of-the-art new rail maintenance vehicle to ensure Tyne and Wear Metro tracks are kept up to scratch for many decades to come. The new vehicle has been bought as part of the £389m Metro all change modernisation…
metro train at station
Metro provides one of the best airport links in the country
The Tyne and Wear Metro provides one of the best airport links in the country, according to a Which? Report by the influential Consumers Association. With five trains an hour, the quick and convenient Metro service to Newcastle International Airport beat dedicated non-stop services to Heathrow and…
bus
Bus service changes in Newcastle
Nexus is making a change to bus services in the west of Newcastle this month, with a new local route launched next month. The new 71A will connect Throckley, Newburn, Walbottle, Chapel Park, Westerhope and Newbiggin Hall with Kingston Park. From Sunday, 23 March, it will run every hour on evenings…
nexus engineers
Nexus wins a national award for its staff training schemes
Nexus, which owns, manages and the Tyne and Metro, has marked National Apprentice Week by scooping a top award for its outstanding commitment to staff training. Nexus was named best in the UK rail industry for training and development at the Rail Business Awards in London, beating off competition…
cartoon drawing of people at a bus stop
Families get smart travel advice direct to their sofa
More than 108,000 families are to get personal travel advice sent to their homes – using smart phone technology to let them see next bus times without leaving the sofa. The largest personal travel planning campaign ever mounted in the region is part of a £5m investment programme by local…
Engineering Director Louise Shaw
The £30m refurbishment of Metro's train fleet reaches the halfway mark
The £30m modernisation of Tyne and Wear Metro trains has reached the halfway mark, with the project on schedule to be completely finished by May 2015. Extensive refurbishment work has been completed on a total of 43 Metro cars, which are now back in service, with a further 43 set to be ready by…
grandparents and grandchildren on metro
Cost of Metro Gold Card to be cut from £25 to £12 from April 1
The price of a Metro Gold Card is to be reduced, from £25 to £12 for anyone buying the ticket from 1 April 2014. The new price reflects the fact that the Metro Gold Cards are much easier to buy and use. The Gold Card is now being sold as a smartcard product which can be uploaded directly on to a…
bus
Court sentences man for attacking Nexus employee
Nexus said today that attacks against members of its staff will not be tolerated, after a man was sentenced by the courts for assaulting a public transport researcher while they were on duty. The attack, which took place on board a bus in Newcastle on 25 August last year, saw a Nexus worker…
nexus engineers
Metro investment reaches £150m milestone
More than £150m has now been put into modernising the Tyne and Wear Metro since the ‘all change’ investment programme began in 2010. Cllr David Wood, Chairman of the Tyne and Wear Integrated Transport Authority, this week marked the milestone by meeting Nexus engineers and contractors carrying out…
two people by nexus banner
Nexus up for four national rail awards
Nexus has been shortlisted in a record four categories at this month’s prestigious UK Rail Business Awards, recognising its commitment to innovation, investment in staff and a good relationship with local people. The public body, which owns and manages the Tyne and Wear Metro, has been recognised…
metro train at station
Nexus invests an extra £100,000 to prevent low rail adhesion
Nexus, which owns and manages the Tyne and Wear Metro, is investing an extra £100,000 in the clearance of trackside vegetation across the system in a bid to reduce incidents of low rail adhesion in autumn 2014. The extra resources will be ploughed into cutting back more trees and shrubbery…
two people at bedford bus stop
Better bus shelters for North Shields town centre
People catching a bus from North Shields are feeling the benefit of investment by Nexus to improve shelters in the town centre, including better lighting and CCTV security. A new 23-metre shelter for the busy bus stops in Bedford Street meets the standard seen at town centre bus stations in Tyne…
woman at new ticket machine
Metro passengers feel the benefit of contactless payment
More than 20,000 Metro passengers are enjoying the benefit of contactless card payment at ticket machines, new figures show. Nexus, the public body which owns and manages Metro, introduced Paywave contactless technology to its 225 new ticket machines earlier this year. And it has proved a hit with…
metro train at meadow well station
Nexus to invest £35m in Metro modernisation in 2014
Nexus plans to invest £35m in Metro modernisation work in 2014, but passengers will not see any major line closures planned on weekdays. The bulk of the modernisation work next year will be carried out at weekends and during the night, meaning less disruption for commuters. There will not be a…
pop card
Metro's smart ticketing system grows in use
The Tyne and Wear Metro’s £25m smart ticketing system – including automatic ticket gates and validators – has seen 10,000 passengers touching in every day using smartcards after just a month of being in operation. Nexus, which owns, manages and is modernising Metro, says that more and more Metro…
artwork at Byker Metro
Discover the latest giant artwork at Byker Metro
A new giant artwork at Byker Metro station throws a colourful new light on the Newcastle suburb. The work by Patrick Murphy, Love My Byker, captures local landmarks in and around the main shopping street of Shields Road. The finished 11-metre long work blows the images up to a huge scale across one…
metro train at meadow well station
Students and young people to pay less for Metro travel
Students and young people can look forward to paying less for the cost of Metro travel in 2014. The reduced prices will come into effect from Thursday 2 January as part of the annual review of Metro fares. A four week all zone student MetroSaver is coming down from £53.25 to £48. The inner zone…
Nexus Director John Fenwick
Nexus sets the standard in good financial management
Nexus is in the top 1% of public bodies when it comes to managing its accounts efficiently. Nexus, which owns and manages the Tyne and Wear Metro, has been marked out for praise by the Government-appointed Audit Commission for the speed with which it was able to publish fully audited accounts with…
metro train at station
More trains call at Dunston and Blaydon
Many more trains will be calling at Dunston and Blaydon stations in west Gateshead as Northern Rail improves local services. Customers will really start to notice the difference between Newcastle and Hexham/Carlisle, when a more regular service will call at Dunston and Blaydon stations, seven days…
pop card
Public awareness campaign for Metro smart ticketing system
Nexus, which owns, manages and is modernising Metro, is running a public awareness campaign across the Metro system to promote its new smart ticketing system, including the new automatic ticket gates and validators. The campaign aims to show Metro customers how easy it is to use the new ticketing…
Disabled groups find out more about Metro smart ticketing
Nexus, which owns, manages and is modernising Metro, has carried out a series of familiarisation events to help disabled people get used to Metro’s new smart ticketing system. Nexus staff have been working closely with locally-based disability groups to show them how to use Metro’s smartcard…
metro train at meadow well station
Metro and Shields Ferry fares for 2014
Fares on the Tyne and Wear Metro are to be increased by an average of 2.5% in the New Year, well below the average fare rises in the UK railway industry. Nexus, which owns and manages Metro, has had a proposal agreed that Metro fares go up by less than the current rate of inflation, and well below …
cartoon drawing of man on metro
Passenger who obstructed Metro train doors is fined
A man has been prosecuted and fined for obstructing the doors of a Metro train, a few weeks after a safety campaign was launched to remind passengers how dangerous this can be. John Adams, 28, of Kyloe Place, Newbiggin Hall, Newcastle, was found guilty of obstructing the doors of a train in his…
bus
Nexus consults on possible changes to 59 bus in North Tyneside
Nexus is consulting on possible changes to a bus service it provides in North Tyneside. It wants to hear local views on whether the route of the 59 should be altered following recent changes to commercial services in the area. Residents and councillors in West Allotment and the Marden Estate had…
girl guides
Nexus teams up with Girlguiding to promote rail safety
Nexus has launched a pilot project with Girlguiding to promote railway safety on the Tyne and Wear Metro. The initiative saw Nexus, which owns and manages Metro, team up with Girlguiding’s 1st Forest Hall Guides in North Tyneside to teach them key transport safety messages. Nexus has introduced its…
pop card
Metro passengers asked to touch in and out with smart cards
Metro passengers can look forward to a new and more modern way of accessing the system as Metro’s new smart functionality – including automatic ticket gates and validators - is activated. This is believed to be the largest scale implementation of a smartcard system using gatelines in the UK outside…
cartoon of decapitated man giving a thumbs up
Metro launches train door safety campaign
Metro has launched a safety campaign encouraging passengers not to obstruct the doors of a train, and in the process improve services. The initiative includes a specially commissioned animation titled 'Use your brain near a train'. The satirical film features cartoon characters who receive a range…
people at new ticket machine
Ticket gates for Byker and Chichester Metro stations
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is to install the final two Metro stations with automatic ticket gates as part of the £389m Metro all change modernisation programme. Byker Metro station in Newcastle and Chichester Metro station in South Tyneside will both have…