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  • man next to metro sign

    Metro appoints a new operations director

    6 May 2016
    The Tyne and Wear Metro has appointed a new Operations Director to lead on service delivery and performance. Chris Carson has joined DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, with more than 20 years’ experience in the rail industry. The 44-year-old’s career history has...
  • man next to shields ferry

    Tom's set to retire after 30 years at the Shields Ferry

    20 April 2016
    A long-serving Shields Ferry skipper is bowing out after three decades of service on the River Tyne. Tom Bennett, who has captained the cross-Tyne Shields Ferry for 30 years, is set to retire from his role. Tom, 63, of Westoe in South Shields, will be saying an emotional farewell to his colleagues...
  • group of engineers

    Nexus teams up with the Rail Academy for training

    13 April 2016
    Nexus, which owns and manages the Tyne and Wear Metro, has teamed up with Newcastle College’s new Rail Academy to help in the delivery of a major programme of overhead line renewal on the Metro system. The region’s first dedicated training hub for rail engineering, the Rail Academy successfully won...
  • under 16 pop card

    Renewal reminder for U16 Pop cards

    11 April 2016
    Parents whose children’s U16 Pop cards are due to expire on July 31 this year are reminded to get their renewal applications in before the end of April. Nexus has issued the reminder so that it has more time to process the many thousands of applications it receives for U16 Pop cards, which increase...
  • byker station art work

    A vibrant new mural is unveiled at Byker Metro station

    7 April 2016
    Metro passengers will see a vibrant splash of colours at Byker station this spring after a new giant artwork was unveiled. Home, by Alex Godwin, is an 11-metre long tableau weaving a multi-coloured adventure around everyday objects from the streets and houses around the busy city metro station....
  • metro train at meadow well station

    Metro services resume after Major Line Closure

    4 April 2016
    Metro services have resumed between Tynemouth and Shiremoor following a 15 day major line closure. The line re-opened on Sunday morning, 3 April, as usual. Nexus, which owns and manages Metro, has replaced a large section of 50 year-old tracks and track beds. The major line closure will took place...
  • woman with bicycle at metro station

    Metro holds limited trial allowing people to travel with non-folding bikes

    30 March 2016
    Tyne and Wear Metro has announced that a limited trial is set to take place which will allow customers to travel on the Metro with their bikes. It is hoped that the limited trial will enhance the use of bikes and support onward travel for cyclists in the region. The limited trial is taking place...
  • metro train at meadow well station

    Metro says goodbye to its last original escalator

    23 March 2016
    Tyne and Wear Metro engineers have completed the replacement of all 28 escalators installed when the system was built in the 1970s and early 1980s. Nexus, which owns and manages Metro has overseen the replacement as part of its £350m modernisation of the light rail system, used by more than 40...
  • metro logo next to snow dog sculpture

    Metro raises awareness for Snowdogs Campaign

    15 March 2016
    Business leaders from across the North East will gather at an event this month to highlight the potential regional benefits to be gained by supporting the Great North Snowdogs campaign. Following the launch of the St Oswald’s-led fundraising initiative, Tyne and Wear Metro has joined forces with...
  • shields ferry

    Former Shields Ferry gets a new lease of life in Ireland

    3 March 2016
    A long running mystery over the fate of a former Tyne passenger ferry has finally been solved. The Freda Cunningham, which served as a cross-Tyne Shields Ferry from 1972 to 1993, has been discovered in good working order and carrying passengers in the Republic of Ireland. Nexus, which owns and...
  • pop card

    Animated guides show how to use Pop Pay As You Go

    25 February 2016
    Metro customers can make the most of Pop Pay As You Go smart travel by watching a series of new step-by-step animated guides about the product. The animations are easy to understand and show people how to use pay as you go on the iconic Pop card. Click here to view them. Three ‘How To’ guides have...
  • metro mascot

    Metro marketing team up for top national award

    10 February 2016
    The people that market the Tyne and Wear Metro are in line for a top national award, after passenger numbers rose to their highest for five years. The Chartered Institute for Marketing has named Metro as a finalist in the prestigious Team of the Year category, where it will compete with household...
  • Shields Ferry crew

    Shields Ferry crew star on BBC Two

    3 February 2016
    The Shields Ferry crew have appeared on national TV in a BBC documentary about the River Tyne. You can now view the Sea Cities episode featuring the Shields Ferry via BBC iPlayer for the next 28 days. The programme showed the Ferry staff at work during the day of the Great North Run - their...
  • snow dog sculpture at paw lane ends

    Snowdog trail to feature on the Metro system

    1 February 2016
    An iconic character from one of the nation’s most enchanting TV animations – The Snowman and the Snowdog - is being brought to life on the Tyne and Wear Metro system. Larger than life sculptures of the Snowdog from the 2012 sequel to Raymond Briggs’ original Snowman film from 1982 are to be...
  • metro train at meadow well station

    Metro passenger numbers pass the 40 million mark

    27 January 2016
    The number of people using the Tyne and Wear Metro rose above 40 million in 2015, the highest passenger number for five years. Nexus, the public body which owns and manages Metro, puts the growth down to the convenience and value Metro offers and the introduction of Pop card smart tickets offering...
  • nexus engineers doing work

    Nexus to replace 8.7km of track in North Tyneside

    7 March 2016
    Nexus, the public body which owns and manages the Tyne and Wear Metro, is to embark on a multi-million pound programme of track replacement work on its lines in North Tyneside. The work, which forms part of the £350m Metro all change modernisation programme, will involve the replacement of track...
  • shields ferry

    Shields Ferry stars in a new BBC documentary series

    22 January 2016
    The Shields Ferry service is to star on national television in a new documentary series for the BBC. The Ferry and its crew will feature in the fly-on-the-wall documentary called Sea City, about everyday life on the river Tyne, which is to be aired nationally in a primetime slot on BBC Two on...
  • pop card

    Pop Pay As You Go is on sale at Payzone stores

    21 January 2016
    Pay As You Go smart travel on Metro has gone on sale at a range of retail outlets across Tyne and Wear. Nexus, which owns and manages Metro, has an agreement with the consumer payments network Payzone to sell its purple Pop Pay As You Go cards. Pop Pay As You Go, which was launched in November, can...
  • pop card

    Pop Pay As You Go users pass 2,000 mark

    18 January 2016
    More than 2,000 Tyne and Wear Metro passengers have switched to Pop Pay As You Go smart travel in the last two months alone. Metro became the first rail system outside London to offer the convenience of pay as you go smart travel on the iconic Pop card, which can also be used on a growing number of...
  • shields ferry

    Price cut for commuters on the Shields Ferry

    7 January 2016
    Commuter fares on the Shields Ferry have been cut for 2016, as part of a new price package announced by operator Nexus. Single fares are also down and child fares have been frozen on the iconic service connecting North and South Shields. The new commuter fares, approved by the North East Combined...
  • central station interior

    Evening closures resume at Metro Central Station

    30 December 2015
    The early evening closures of Central Station’s Metro ticket concourse and platforms have resumed. Nexus, which owns, manages and is modernising Metro, has resumed the 8pm, closures, Sundays to Thursdays, to allow for modernisation work. The evening closures had been temporarily halted over the...
  • people in front of a bridge

    Metro bridge works completed in South Tyneside

    17 December 2015
    Nexus, which owns, manages and is modernising the Tyne and Wear Metro, has completed a £1.1m project to strengthen and protect three Metro bridges in South Tyneside. The project has seen new crash barriers installed to prevent the bridges from sustaining structural damage if any are hit by a car or...
  • green bus

    Flagship Sunderland bus route gets AV technology

    17 December 2015
    A flagship city bus service in Sunderland has been fitted with audio visual technology to benefit passengers with disabilities. The Sunderland Connect 700/701 service has had audio visual displays installed on all three buses to aid passengers with visual and hearing impairments. It will also be of...
  • nexus engineers doing work

    New contractor to deliver Metro modernisation works

    17 December 2015
    Nexus, which owns and manages the Tyne and Wear Metro, has appointed TXM Rail to carry out a range of large scale Metro modernisation projects over the next four years. TXM, a division of TXM Plant, has won the tender to deliver major track replacement schemes on the Metro system as part of the on-...
  • bar at newcastle airport

    Metro brand features in £14m airport redevelopment

    16 December 2015
    The Tyne and Wear Metro’s iconic yellow livery is a striking new feature of a £14m redevelopment of the departure lounge at Newcastle International Airport. The new-look departure lounge has a range of new shops, cafes, restaurants and bar areas – and one of the designs has been inspired by Metro’s...
  • children showing drawings of level crossing safety posters

    Pupils create level crossing safety posters

    11 December 2015
    Nexus, which owns and manages the Tyne and Wear Metro, has given local school children the chance to design a series of level crossing safety posters which have been published in an eye-catching new calendar. Two schools located near to Metro level crossings in Newcastle and North Tyneside have...
  • people on a train

    North East passengers to benefit from rail deal

    9 December 2015
    Rail passengers in the North East will feel the benefit from new trains, more frequent services and smart ticket travel as part of a franchise deal between local councils and the Department for Transport announced today. The deal will also bring greater local powers to hold train companies to...
  • man receiving award

    Nexus accountant is honoured by his profession

    30 November 2015
    A young accountant at Nexus has been honoured by his profession for his work on a project to improve local bus services. Tom Clarke received an award from the Chartered Institute for Public Finance and Accountancy (CIPFA) in recognition of his outstanding contribution to public finance and...
  • trains at south gosforth train station

    Metro and Shields Ferry fares for 2016 are agreed

    24 November 2015
    Metro fares are to include savings on the price of single tickets in 2016. The cost of standard adult single Metro tickets will be reduced by 10p from January 2 next year. Pop Pay As You Go will remain the cheapest way to pay for single and daily Metro travel. A 60% discount for young people aged...
  • new art work of south shields interchange

    Green light for new Metro and bus interchange

    23 November 2015
    Plans for a new Transport Interchange for South Shields have been given the go-ahead. Members of South Tyneside Council's Planning Committee approved the application from the Council, Muse Developments Ltd and Nexus, which form part of the next phase of the South Shields 365 Town Centre masterplan...
  • people with new pop card

    View our latest newsletter for stakeholders

    16 November 2015
    Click on the link below to view the latest copy of Nexus Matters, our stakeholder newsletter. Discover the new way to travel with Pop Pay As You Go smart cards Meet our new apprentices See the impact of Metro: all change modernisation in graphics and pictures
  • people next to metro train

    Works completed at Gateshead Stadium and Felling

    13 November 2015
    Nexus, which owns, manages and is modernising the Tyne and Wear Metro, has completed a programme of modernisation work at Felling and Gateshead Stadium Metro stations. The work, which forms part of the £389m, Metro: all change modernisation programme, has seen both Metro stations given a fresh new...
  • woman next to shields ferry

    The Shields Ferry's has its first female crew member

    12 November 2015
    The Shields Ferry has recruited its first ever female crew member. Nicola Peach has made history by becoming the first woman to take the controls of the historic cross-Tyne service. Nicola, 37, of Marsden in South Shields, started work on November 2 and is unfazed by joining the Ferry’s all male...
  • pop card

    Pop Pay As You Go sells well in its first week

    6 November 2015
    Pay As You Go smart travel on the Tyne and Wear Metro has sold well during its first week of operation. Nexus, which owns and manages Metro, has sold 120 purple Pop Pay As You Go cards in the first two days alone since the product launched on Monday 2 November. Close to 300 Pop Pay As You Go...
  • metro logo with rugby ball

    Metro carries an extra 250,000 passengers at Rugby World Cup

    4 November 2015
    The Tyne and Wear Metro saw a quarter of a million more journeys over the ten days that Newcastle hosted the Rugby World Cup, new figures show. Nexus, the public body which owns and manages Metro, said that during the three Rugby World Cup games at St James’ Park, and the Fan Zone events from...
  • pop card

    Pop Pay As You Go smart travel is officially launched

    2 November 2015
    Passengers on the Tyne and Wear Metro can now enjoy the convenience and value of Pay As You Go smart travel using the Pop card. Transport Minister Andrew Jones and Cllr Nick Forbes, lead member for transport on the North East Combined Authority, met at Haymarket Metro station in Newcastle on Monday...
  • metro on QE2 bridge

    Metro passenger numbers rise to 39 million

    22 October 2015
    The Tyne and Wear Metro has achieved its highest passenger figures for five years, with the number of journeys on the system passing 39 million. Nexus, which owns and manages Metro, puts the growth down to keeping ticket prices low and the introduction of smart ticketing, which offers passengers...
  • metro train at station

    Choirs invited to perform Christmas carols on Metro

    21 October 2015
    The Tyne and Wear Metro is calling upon North East choirs of all ages and backgrounds, to take part in a month of Christmas Carols at stations across the network, in a bid to raise money for charity this coming festive season. Each participating group will be able to choose the local or national...
  • pop card

    Customers encouraged to pay for their travel online

    20 October 2015
    Nexus, which owns and manages the Tyne and Wear Metro, is encouraging Metro season ticket holders to pay for their travel using a new online click and collect service. Metro’s 25,000 season ticket holders can pay online and then collect their MetroSavers by touching in with their Pop card at any...
  • nexus engineers doing work

    Metro modernisation reaches the halfway stage

    30 September 2015
    A striking new infographic tells the story so far behind the £389m modernisation of the Tyne and Wear Metro system. Nexus, which owns Metro and is delivering modernisation on behalf of the North East Combined Authority, has published the graphic to help explain the benefits to passengers, the...
  • group of apprentices

    Ten new apprentice engineers join Nexus

    25 September 2015
    Nexus, which owns and manages the Tyne and Wear Metro, has taken on ten new apprentices, including its first female apprentices in more than two decades. The female recruits – Morgan Saville, 18, from East Boldon in South Tyneside and Sam Davenport, 17, from Fulwell in Sunderland – have joined the...
  • metro logo with rugby ball

    Travel information for Rugby World Cup

    24 September 2015
    Public transport information for Rugby World Cup: Newcastle will be hosting three Rugby World Cup matches at St James’ Park. • Saturday 3 October: South Africa play Scotland, 4.45pm kick off • Friday 9 October: New Zealand play Tonga, 8pm kick off • Saturday 10 October: Samoa play Scotland, 2.30pm...
  • pop card

    Join us at the North Tyneside Transport Forum

    23 September 2015
    Smart ticketing is on the agenda as North Tyneside residents and local groups prepare to share their ideas on public transport at September’s meeting of the North Tyneside Transport Forum. All members of the public are welcome to attend the forum, which is an opportunity to share constructive...
  • people in metro station

    Robson Green's missing Metro video is finally found

    18 September 2015
    A long lost video of Robson Green promoting the Tyne and Wear Metro has been discovered more than two decades after it went missing. The educational video, which the Geordie actor appeared in before he shot to fame on British TV, was commissioned in the mid-1980s to deter anti-social behaviour on...
  • central station interior

    £6m revamp of Central Station Metro gets underway

    7 September 2015
    Nexus has begun a £6m scheme to revamp the Metro ticket hall and platforms at Central Station in Newcastle as part of an ongoing programme of station modernisation work right across the Metro system. The work forms part of the £350m Metro all change modernisation programme, which has already seen...
  • musicians next to shields ferry

    Shields Ferry hosts busking festival

    1 September 2015
    Shields Ferry passengers were entertained by buskers on their River Tyne crossings over the Bank Holiday weekend. The Crossing the Tyne Festival saw a busker’s pitch erected on board the Shields Ferry, as well as at both of the ferry landings. There was also a series of busking events at venues...
  • shields ferry

    Former Tyne Ferry is transformed into a houseboat

    11 August 2015
    A former Shields Ferry that was facing the scrap yard has been lovingly transformed into a houseboat. The Shieldsman, which was retired in 2007 after 31 years of service on the River Tyne, has undergone a makeover at her new home on the South Coast. The project was a labour of love for the vessel’s...
  • metro train at kingston park level crossing

    Metro celebrates its 35th year of service

    10 August 2015
    The Tyne and Wear Metro is celebrating 35 years of service. Metro, which carries 38.1 million passenger journeys a year, first opened to the public on August 11, 1980. Nexus, the public body which owns and manages Metro, says the system remains one of the most significant infrastructure projects in...
  • metro train at haymarket station

    Student Metro travel is on the increase

    5 August 2015
    The Tyne and Wear Metro has seen a rise in student travel, new figures reveal. Nexus, which owns and manages Metro, say there has been a 48% increase in the sale of student MetroSaver tickets in the year to March 2015. In the last financial year Nexus sold 23,000 student MetroSavers, compared to 15...