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  • Family on Ferry trip

    Shields Ferry cruises are back for summer 2017

    7 July 2017
    Shields Ferry river trips are coming back in August, offering a great variety of events for all tastes. Nexus, which owns and operates the cross-Tyne ferry service, is running a range of cruises, including live music, fish and chip trips, historical commentaries and on-board entertainments for...
  • Metro train at Haymarket

    Metro takes on extra customer service staff for summer

    26 June 2017
    The Tyne and Wear Metro is recruiting more staff to provide customer service on the system over the summer. Customer Service Advisors are being taken on as Metro looks to increase staffing on trains and at stations ahead of a busy summer of events and a 34 day Major Line Closure. A total of 32 new...
  • Grand paents and grand children on a Metro

    Metro Gold Card rules are relaxed for July and August

    22 June 2017
    Metro Gold Card holders will be able to enjoy Metro travel at any time of the day throughout July and August. Nexus, which owns and manages Metro, is lifting the restriction which prevents holders using the Gold Card before 9.30am on weekdays from Saturday, 1 July. John Fenwick, Director of Finance...
  • Former apprentice takes charge at Metro's fleet depot

    20 June 2017
    A former trainee has risen through the ranks to take charge of the Tyne and Wear Metro Depot in Newcastle. Paul Patrick, a former apprentice fitter who first joined Metro in 1995, is Metro’s new Head of Fleet Engineering – with the responsibility for looking after Metro’s fleet of 90 trains. Paul,...
  • A Metro train

    Keep cool and stay hydrated on Metro this summer

    15 June 2017
    The Tyne and Wear Metro is encouraging customers to keep cool and stay hydrated when travelling on its trains this summer. Metro has released useful well-being advice to remind its customers to take good care of themselves when travelling on the system. Metro is the busiest urban light rail system...
  • Metro Director with NUFC Foundation staff at Four Lane Ends

    Health checks at Four Lane Ends Interchange

    7 June 2017
    Metro passengers will be offered on the spot health checks for people in their 40s as part of a pilot scheme by two North East councils. North Tyneside Council and Newcastle City Council are working together with Nexus to encourage more members of the public to have their health checked for free...
  • Children at Kingston Park Metro station with the new Metro adventure book

    Metro adventure book helps families get out and about

    2 June 2017
    The Tyne and Wear Metro has launched a brand new free adventure book to encourage families to get out and about and explore all the fantastic things that the region has to offer. By jumping on board a Metro children can turn adventurer and enjoy a fun day out with their families while finding new...
  • Grand paents and grand children on a Metro

    Metro teams up with local attractions this half term

    25 May 2017
    Tyne and Wear Metro is encouraging families to get out and about during half term, offering a range of special offers to explore the wealth of attractions across the region. A host of popular North East attractions have teamed up with Metro to offer customers exclusive deals during the week, with...
  • North Shields Ferry landing

    Shields Ferry landings undergo structural repairs

    25 May 2017
    The Shields Ferry’s two landings on the River Tyne are undergoing important structural repair work. Both the South Shields and the North Shields ferry landings are getting parts of their steelwork replaced and repaired as part of a £300,000 maintenance project. Nexus, the public body which owns and...
  • Promo staff with a giant Pop card

    Pop Pay As You Go cards are made FREE to obtain

    23 May 2017
    The Pop Pay As You Go card is now free to obtain for travel on the Tyne and Wear Metro and bus routes across North East England. Using a Pop Pay As You Go smart card saves passengers money on every trip they make on Metro, and the card can also be used to buy tickets on all local buses in North...