PayByPhone

Use PayByPhone to pay for parking

From Monday 18 January 2021, you can pay for parking at Bank Foot, Callerton Parkway, Four Lane Ends, Northumberland Park, Regent Centre and Stadium of Light Metro station car parks using a credit/debit card via the PayByPhone app. 

PayByPhone is a convenient Covid-secure payment service which means you don’t need to carry change or use the pay and display ticket machines when using our car parks. 

How to use PayByPhone for car parking

The first time you use PayByPhone, you’ll need to register and set up an account. You can do this after you download the PayByPhone app (available from the Play Store or the App Store) by following the on-screen instructions or online at PayByPhone's website (please note this is an external link which will take you to PayByPhone).

Once registered, you can pay for parking via the PayByPhone app by following the on-screen instructions. You can also pay online at paybyphone.co.uk or by automated call or text message. See paybyphone.co.uk/how-it-works/parking for more information on using these options.

For all payment options you will need the car park Location Code (displayed on signage in car parks and below), your vehicle registration number and credit/debit card payment details. 

Car ParkLocation Code
Bank Foot805542
Callerton Parkway805543
Four Lane Ends805544
Northumberland Park805545
Regent Centre805546
Stadium of Light805547

The daily tariff is £1.20 and chargeable hours are 6.00am to 5.00pm Monday to Saturday. Parking is free after 5.00pm Monday to Saturday and all day on Sundays – you will not be able to pay using the PayByPhone service during these free of charge periods.

As our car parks have a flat daily tariff, any length of stay you select in minutes or hours in the app will be automatically rounded to £1.20 and set to expire at 5.00pm, after which car parks are free of charge. Through the PayByPhone app you can also pay for 4 week (£16) or annual (£196) digital permit by selecting your length of stay as 4 weeks or 12 months respectively.

If you need help using the PayByPhone service, visit paybyphone.co.uk/support

Use of the PayByPhone service is subject to PayByPhone’s Terms and Conditions and Privacy Policy.
 

© 2021 Nexus Tyne and Wear - Public Transport and Local Information.