What is TaxiCard?

The TaxiCard scheme can help people with mobility difficulties travel independently.  It allows them to travel with one of our approved taxi companies at a discounted price.  Members get issued with a card which is credited with a set amount of money every year - they use the money on their card to help pay towards each journey they make.

How do you join the scheme?

TaxiCard is an annual scheme and there are two opportunities to join each year - the table below sets out the application deadline dates:

Year Application deadlines Scheme membership (card validity) TaxiCard credit you receive Admin fee
2017-18 24 February 2017 3 April 2017 to 1 October 2017 £99 £10** for full 12 month period
2017-18 1 September 2017 2 October 2017 to 1 April 2018 £126 £5* for six month period

*six month fee applies      **annual fee applies

In order to join you will need to qualify for membership of the TaxiCard scheme.  If you think you meet the right criteria you can request an application form and apply straightaway.  You will, however, need to provide proof of the benefits you receive with your application.

A leaflet, explaining how the TaxiCard scheme works can be found below.  You'll be able to find out all about:

• How the scheme works
• How you book a journey
• How you pay for each journey
• How you join the scheme
• Documentary evidence you will need to supply

If you prefer to talk to someone about the TaxiCard scheme our Customer Services Team will be more than happy to help.  Just give them a call on 0191 20 20 747 – they’re available between 8.00am and 6.00pm, Monday to Friday.