This form is for requests from Tyne and Wear residents to renew an expiring pass, or replace a lost, stolen, faulty or damaged Concessionary Travel Pass – both for older people and those with a disability. Please click here instead to apply for your first Concessionary Travel Pass.

Please allow 28 days from us receiving your application for your new pass to be issued

(for renewal of your Bus Pass ONLY that is due to expire within the next 28 days)
(lost or stolen passes only)

Please note, you can only purchase a Gold Card from a Metro Ticket Machine.

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