This form is for requests from Tyne and Wear residents to renew:
Please click here instead to apply for your first Concessionary Travel Pass.
Please allow 28 days from us receiving your application for your new pass to be issued
Please note, you can only buy a Metro Gold Card from a Metro Station Ticket Machine.
Nexus is committed to ensuring that your privacy is protected. See Privacy Notice below for further information on how Nexus collects, uses and protects your personal data along with your rights in respect of such personal data.
National Fraud Initiative: The Passenger Transport Executive (Nexus) is required by law under Section 6 and part 24 of the Audit Commission Act 1998 to participate in the National Fraud Initiative’s data matching exercise to assist in the prevention and detection of fraud, on a regular basis about every two years. This includes supplying data about concessionary travel pass holders to the Audit Commission. If you have any questions about this please contact Nexus. You can also obtain information from the Audit Commission. For general enquiries to the Audit Commission call 0303 444 8330 or write to The Audit Commission, 3rd Floor Fry Building, 2 Malsham Street, London SW1P 4DF.