***Coronavirus update***

The TaxiCard scheme is operating as normal, but under continual review. Any updates will be communicated by the TaxiCard scheme operators and on this page.

We are now able to process applications and issue TaxiCards. 


What is TaxiCard?

The TaxiCard scheme can help people with mobility difficulties travel independently.  It allows them to travel with one of our approved taxi companies at a discounted price.  Members get issued with a card which is credited with a set amount of money every year - they use the money on their card to help pay towards each journey they make.

How do you join the scheme?

TaxiCard is an annual scheme and there are two opportunities to join each year - the table below sets out the application deadline dates:

YearApplication deadline#Scheme membership
(card validity)
TaxiCard credit you receiveAdmin fee
2022Friday 25 February 202228 March 2022 to
25 September 2022
for 6 months

*six month fee applies      

# Applications must be received by Nexus by this date.

Please note we will not be able to accept any applications received after the application deadline date.

In order to join you will need to qualify for membership of the TaxiCard scheme.  If you think you meet the right criteria you can request an application form and apply straightaway.  You will, however, need to provide proof of the benefits you receive with your application.

A leaflet, explaining how the TaxiCard scheme works can be found below.  You'll be able to find out all about:

• How the scheme works
• How you book a journey
• How you pay for each journey
• How you join the scheme
• Documentary evidence you will need to supply

If you prefer to talk to someone about the TaxiCard scheme our Customer Relations will be more than happy to help.  Just give them a call on 0191 20 20 747 – they’re available between 09:00am-5.00pm, Monday to Friday.


© 2022 Nexus Tyne and Wear - Public Transport and Local Information.