Where are we?

Central Station Metro station concourse

Opening hours

Day Open Closed
Mon 08:00 18:00
Tue 09:00 17:00
Wed 09:00 17:00
Thu 09:00 17:00
Fri 09:00 17:00
Closed/Lunch 13:30 to 14:30

What tickets we sell

Network One Traveltickets (1 week and 4 week)
Network One Student Tickets
Metro Student Cards

What you can buy

National Express - tickets (not Scottish City Link)

What you can book

Shields Ferry Afternoon River Trips

TravelShop accessibility

Located inside Central Station Metro station in the ticketing concourse area, the shop is one level down from street level.  See map.

There is step free access to the TravelShop and Metro ATMs via a lift which is accessible from the main line station concourse.  Access to the TravelShop and ATMs can also be reached via the stairs on Neville Street - adjacent to the eastern side of Central Station’s Portico.  There are also stairs at the bottom of the Grainger Street entrance.  On the Metro ticketing concourse, the TravelShop has step free access with an automatic door.  It is wheelchair-friendly with a low counter and induction loop to aid people with hearing impairments.  Information leaflets are displayed at low height for easy access.