Tyne Bridge Travel Tips

Thinking of using Metro during the Tyne Bridge restoration?

The Tyne Bridge normally carries four lanes of traffic. For the majority of the restoration and refurbishment programme, which is now underway, it will be reduced to just two lanes – one northbound, one southbound. 

This means traffic levels on the bridge and on approach roads will increase. Naturally, Metro is preparing to see a rise in customer numbers as drivers make decisions about their travel plans to avoid congested roads. 

Whether you are new to Metro, or an existing customer, this page outlines small changes you can implement to help make the most of your Metro experience, manage your journey, and travel efficiently and cost-effectively during the Tyne Bridge restoration project.

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Download the Pop App

Get Metro information in the palm of your hand with the Pop App.

The Pop App gives you Metro information at your fingertips, including Metro timetables, parking information and, for Android users, just a matter of clicks away from purchasing tickets.

One of the most popular features of the app is real-time train information. Simply select a station to easily check the real-time updates and see when the next trains are due.

Remember to sign up to service notifications, to stay informed of service disruption and reports.
You do not need to have a Pop card to use the Pop App.

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Park and Ride

Not everyone has the luxury of living walking distance from a Metro station, but did you know you there is parking at nearly half of all Metro stations?

Parking at Metro stations starts from as little as £1.20 per day and can help you to avoid the most congested roads.

While Metro owned car park prices are set at just £1.20 per day, there are alternative council and privately owned carparks offering competitive parking rates.

You can explore parking options at https://www.nexus.org.uk/park or use the Pop App to check Metro car park capacity.

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Cycle to your nearest Metro

For those who live just a little too far to walk to your nearest Metro station, two wheels are quicker than none.

Most Metro stations have some form of cycle storage, to assist those combining active travel into their commute.

Smart Cycle Lockers are secure enclosed lockers, accessed for free, with your Pop card. You’ll just need to visit the Metro Control Centre to activate this feature on your Pop card.

Cycle Pods are secure devices for storing bicycles and available at many stations. The pod encases the front wheel, and requires the user to bring their own lock to secure their bicycle in the pod.

Sheffield Cycle Racks are available at most stations, and require cyclists to use their own lock to secure their bike to the metal frame.

Bikes are not permitted on board Metros during peak travel times, and only folding bikes are allowed on Metros through tunnels.

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Pop Pay As You Go

Use a Pop Pay As You Go card to save up to £1.60 a day

If you’re still using paper Day and Single tickets, you could save up to £1.60 a day with a Pop Pay As You Go card.

With Pop Pay As You Go, you can travel happy, know you are saving money on your journey and tapping into cheaper fares and daily fare caps.

A Pop Pay As You Go card is free to get, but must be ordered online with a minimum of £5 travel credit.

Find out more and explore the full range of smartcard tickets at nexus.org.uk/pop

If you’re travelling by Metro frequently, don’t forget to take a look at season ticket options for even more discounted travel.

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Pop Blue and Junior Blue

Save more on travel for young people

Pop blue is the smart way to pay for your travel in Tyne and Wear if you're aged 16 to 21. Just load a balance onto your Pop blue card and use it to pay for journeys as you make them.

A Pop blue card gives you special discounted fares on Metro - just £1.00 single or £2.20 all day - that are much cheaper than buying adult Single or Day Tickets.

Aged 15 and under? You can use a Junior Blue card to pay for commercial child fares on Metro, which are £1 for a single journey or £1.70 for all day Metro travel.

Simply order your card online, check and top up your balance online or at any Metro ticket machine, and tap your card on the gates and validators at the start and end of your journey to pay as you go.

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Save with season tickets

If you’re planning to use Metro regularly, it could be more cost effective for you to purchase a weekly, 4 weekly or annual Metro season ticket.

A 1-zone weekly season ticket works out at less than £2 a day!

If you’re not planning to travel regularly, a Pop Pay As You Go card is still a more cost- effective option than paper day and single tickets, but a season ticket could save you even more if you travel frequently by Metro.

For even cheaper fares, ask your employer if they are part of the Corporate Travel Scheme, with unlimited Metro travel working out at just £1.87 per day.

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Tap in Pop card

Don’t get delayed at the ticket machines, top up online

Isn’t it frustrating when you hear your Metro leaving the station when you’re still purchasing buying your ticket at the ticket machine.

With a Pop Pay As You Go smartcard you can top up online and avoid getting caught up at the ticket machine, you simply touch in at the station validator or gateline before boarding the Metro and you’re ready to travel. Don’t forget to touch out at your destination to end your journey!

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Avoid busy times, if you can

During the Tyne Bridge project, we expect our busiest trains (between 7.30am-9.00am and between 4.30pm-6.00pm) to get busier.

For some people, travelling during these times is unavoidable, but if you can change your journey time, we encourage you travel outside of these hours.

Can you start work earlier or later, or work from home in the morning or the afternoon?

Take a look at Metro timetables for scheduled service options.

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