A new hate crime charter for public transport

10 October 2018

Hate crime is not an issue unique or particular to public transport, but while it remains rare on buses and Metro, we recognise that it does occur, and that incidents too often still go unreported.

That is why, to mark national Hate Crime Awareness Week, Arriva, Go North East, Stagecoach and Nexus, as operator of Metro and the Shields Ferry, have come together to publish a first ever hate crime charter for public transport.

Our charter sets out a series of commitments we are making to help the police, local communities and victims. This includes training and awareness raising for staff, the use of assets such as CCTV and social media to fight hate crime, and taking steps to encourage people who witness incidents or become victims to come forward and report them.

Most of this represents good work that transport operators are already doing, and have been for some time. By coming together through this charter we will go further – to work together to share best practice and engage with police forces, police and crime commissioners, and voluntary groups to review progress.

This charter has been drafted with the help of Northumbria Police, the Police and Crime Commissioner for Northumbria, and Gateshead Council.  While we are getting on to deliver against the commitments we make, we welcome feedback and suggestions as we develop our plans, and comments can be sent to Esther Wallace at Nexus on [email protected]


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