Live travel news

Service update:

We are operating a frequent service to all destination. Please consult the POP app for your next train time.

Updated at

NEW TRAIN FLEET TESTING
You may soon start to see our new trains being tested during the day across the Metro system. This is an exciting milestone towards getting the first few trains ready for customers. Although the trains will stop at stations, please do not attempt to board them as they are not in service.

ANTI SOCIAL BEHAVIOUR
Anti-social behaviour in any form will not be tolerated. It affects our customers and often causes delays to our service. Please:

-Text REPORTIT with details of the incident to 66777 (when police are not required).
-Northumbria Police - 999 for emergencies or 101 for non-emergencies.
-BTP (for incidents on the Sunderland line) - text 61016 or call 0800 40 50 40.

Thank you for helping us keep Metro safe for everyone.

Updated at

 

When we are running a good service the status will show as ‘No Metro disruptions’. Any delays (less than 15 minutes) to service will be announced via the station PA system and passenger information boards. If delays occur resulting in trains running more than 15 minutes later than advertised the status will be updated by an automatic travel alert system.

Ongoing station Improvement Work

Monkseaton: Canopy gable end work is underway. Some of the station entrances need to be closed, access to and from the station is still possible, please follow the directional signage. 
Whitley Bay: Work on the canopy steelwork and glazing will continue until Spring 2025.  Full details of the work here.



- Monument lift outage 4 June 2024

Monument lift work

We need to carry out some additional work on the lift between the ticket concourse and the platforms at Monument. The lift will be out of service from 10.00pm on Tuesday 4 June until 5.00am the following day.  

If you require step free access while the lift is out of use, please use St James, Haymarket or Central Station.  Thank you for bearing with us. 



- Chichester lift outage 5 June 2024

Chichester lift work

On Wednesday 5 June the lift on platform 2 (towards Tyne Dock) will be out of use from 10.00pm until 5.00am the following day.

Step free access
If you require step free access to platform 2 when the lift is out of use, please travel from platform 1 to South Shields, stay on the train and continue your journey towards Tyne Dock.  If you wish to leave the train at Chichester platform 2 and need step free access, stay on the train to Tyne Dock, change platform and return to Chichester platform 1.  Your journey will take longer so please leave extra travelling time. 

If you require step free access to/from Chichester platform 2 and intend to travel on the last train when the lift will be out of use, or the alternative arrangements are not suitable, please contact us in advance by calling 0191 202 0747 (open 9.00am-5.00pm Monday to Friday) or outside of these times on 0191 203 3666.



- Central Station lift outage 6 June 2024

Central Station lift work

We need to carry out some additional work on the lift between the platforms and the ticket concourse at Central Station. The lift will be out of service from 10.00pm on Thursday 6 June until 5.00am the following day.   

If you require step free access while the lift is out of use, please use Monument station.  If this is not suitable for you, please contact us on the station Help Point or call us on 0191 20 20 747 (lines are open Monday - Friday, 9.00am-5.00pm).



- No trains Airport-South Gosforth 22 June 2024

No trains between Airport and South Gosforth on Saturday 22 June 2024

On Saturday 22 June, no trains will run between Airport and South Gosforth in both directions while level crossing work takes place. 

Trains will be running elsewhere on the system but may not be to the usual timetable.  Please check train times before travelling and leave extra time for your journey.  

Fawdon level crossing will be closed all day to pedestrians and road vehicles.  A shuttle bus will be in operation from about 5.30am until about 12.15am, to take you to the opposite side of the tracks. 

Replacement bus service
A replacement bus service number 901 will be running between Airport and South Gosforth.  Your journey will take longer so please leave extra time for travelling. 

For the latest service updates check here or on the Pop App (available on Google Play and the App Store).



- No trains Airport-South Gosforth 23 June 2024

No trains between Airport and South Gosforth on Sunday 23 June 2024

On Sunday 23 June, no trains will run between Airport and South Gosforth in both directions while level crossing work takes place. 

Trains will be running elsewhere on the system but may not be to the usual timetable.  Please check train times before travelling and leave extra time for your journey.  

Fawdon level crossing will be closed all day to pedestrians and road vehicles.  A shuttle bus will be in operation from about 5.30am until about 12.15am, to take you to the opposite side of the tracks. 

Replacement bus service
A replacement bus service number 901 will be running between Airport and South Gosforth.  Your journey will take longer so please leave extra time for travelling. 

For the latest service updates check here or on the Pop App (available on Google Play and the App Store).



DetailsEffective fromEffective to

Bank Holiday Monday 27 May

Metro will run to a normal weekday timetable. 

New Metro timetable from Sunday 2 June 2024

Check to see if your train times have been changed by selecting your station from the drop down list here.

To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.

The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.

To find out if we are working overnight near to you, click here.

© 2024 Nexus Tyne and Wear - Public Transport and Local Information.