The lift at North Shields on Platform Two is out of service. For step-free access, please use the ramp at the leading end of platform 2. For any assistance please use the station Help Point or speak to station staff. We apologise for any inconvenience.
Updated atWhitley Bay footbridge
The smaller footbridge within the station is out of use. Please use the larger footbridge at the station.
Restoration work will begin soon on the smaller footbridge. We will be restoring the steelwork and replacing a staircase, the handrails, deck area and cladding.
- Haymarket early evening closure May
Haymarket early evening closures in May
Haymarket station will close at 9.00pm and remain closed until the following day on the dates below. During the station closures trains will run through Haymarket without stopping, please use Monument station instead.
Tuesday 6 May
Wednesday 7 May
Thursday 8 May
Friday 9 May
Saturday 10 May
Sunday 11 May
The early evening closures are needed to allow for hoarding boards to be built around one of the escalators.
- Haymarket escalator work
Haymarket escalator work
One of the escalators at Haymarket will be out of service from 6 May for about five weeks, while we install a new gearbox. We're sorry for any inconvenience this may cause, and thank for your understanding.
- No trains between Pelaw and South Hylton
No trains between Pelaw and South Hylton on Sunday 11 May 2025 until about 11.30am
On Sunday 11 May, no trains will run between Pelaw and South Hylton in both directions until about 11.30am (the time will vary depending on location and the direction of travel), to allow for Network Rail work.
Trains will be running elsewhere on the system but may not be to the usual timetable. Please check train times before travelling and leave extra time for your journey.
Times of the first trains running in the affected area after the work:
11.14am from Pelaw towards South Hylton
11.45am from Park Lane towards Pelaw
11.52am from South Hylton towards Pelaw
Replacement bus service
A replacement bus service number 901 will be running between Heworth and South Hylton calling at most stations in both directions. Due to the Sunderland 10k road race, there will be road closures in place around Sunderland City Centre meaning the replacement bus service won't be able to call to the following replacement bus stops:
- Sunderland: please use Park Lane replacement bus stop
- St Peter's: please use Seaburn or Park Lane replacement bus stop
- Stadium of Light: please use Seaburn replacement bus stop
Your journey will take longer so please leave extra time for travelling.
For the latest service updates check here or view the Pop App (available on Google Play and the App Store).
- Replacement bus timetable Heworth towards South Hylton (228.31 KB)
- Replacement bus stop locations (1.76 MB)
- Replacement bus timetable South Hylton towards Heworth (229.51 KB)
- Cullercoats car park closure
Cullercoats car park temporary closure
The car park will be closed from Monday 12 - Friday 16 May 2025 to allow for structural inspections. For a full list of car parks located at or near to Metro stations click here.
- Benton parking area
Benton platform 1 car parking area
No parking is allowed on the platform 1 side of the station from Tuesday 20 May - Thursday 22 May 2025, to allow access for a large vehicle carrying out structural inspections. For a full list of car parks located at or near to Metro stations click here.
- Haymarket early evening closures in June
Haymarket early evening closures in June
Haymarket station will close at 9.00pm and remain closed until the following day on the dates below. During the station closures trains will run through Haymarket without stopping, please use Monument station instead.
Sunday 1 June
Monday 2 June
Tuesday 3 June
The early evening closures are needed to allow for hoarding boards to be removed from one of the escalators.
| Details | Effective from | Effective to |
|---|---|---|
Revised train timetable between Fellgate and South Hylton On Monday 28 and Tuesday 29 April a train scheduled to run from Airport to Fellgate will end service at Pelaw and a train scheduled to run from South Hylton to Airport will begin service at Pelaw. Details of the train times are below.
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Bank Holiday Monday 5 May 2025 A revised Sunday timetable will be running on Monday 5 May 2025. | ||
Sunday 11 May 2025 revised Metro service A revised timetable will be in operation on Sunday 11 May, due to planned improvement works taking place between Pelaw and South Hylton. Revised train timetables are below. For more details on the planned work click here. |
To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.
The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.
To find out if we are working overnight near to you, click here.