New fleet accessibility

customer in a wheelchair on Metro train.

Videos

Metro fleet familiarisation.

Special interest groups see new Metro.

Our new fleet has been carefully designed to be able to provide a seamless service for everyone. To increase our accessibility the new fleet has features such as designated areas for wheelchair users, plus bike, buggy and luggage storage. 

Other accessibility features on our new trains include:

  • Improved lighting and audio-visual technology
  • Contrasting colours 
  • There are four dedicated wheelchair spaces per train for the 50,000 people who make unsupported wheelchair journeys on Metro every year
  • An automatic sliding step to narrow the gap between the train and the platform edge.

In 2023, there was a series of visits for special interest groups to experience the new Metro trains- and see how their feedback has shaped the final designs.

The groups, including people with visual and hearing impairments, physical and learning disabilities and special interest groups like cyclists, were all invited to familiarisation days to see the range of accessibility features in action. Learn more of what the groups had to say about accessibility here

 

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