Planning your journey

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Live Travel Map and Journey Planner

Bus timetables are currently being updated as operators change the level of service they are providing. The bus information on Live Travel Map and Journey Planner is currently up to date.

Customer Services

Nexus Customer Services team are available 9.00am to 5.00pm Monday to Friday on 0191 20 20 747. 

Please note that there are only a small number of operators working from home, so please look online, email [email protected] or go to nexus.org.uk/contactus if you can. 

Metro's Customer Service team are available 9.00am to 5.00pm Monday to Friday on 0191 203 3199.

Please note that there are only a small number of operators working from home, so please look online, email [email protected] or go to nexus.org.uk/contactus if you can. 

Nexus TravelShops

All of our TravelShops are closed until further notice. TravelShop staff are now assisting at bus and Metro stations to stop them becoming too busy. 

Click here for the latest information on some of the products and services that TravelShops would normally provide.

 

Page last updated: 17 July 2020

© 2020 Nexus Tyne and Wear - Public Transport and Local Information.