Planning your journey

Map with rainbow

Live Travel Map and Journey Planner

Please use the links above for the current Metro, Bus, Ferry and Rail timetables. Bus timetables are currently (28 May) being updated as operators change the level of service they are providing. This means that the information on Live Travel Map and Journey Planner may not be correct, until further notice.

Customer Services

Nexus Customer Services team (0191 20 20 747) are available 9am to 5pm Monday to Friday. Please note that there are only a small number of operators working from home, so please look online, email [email protected] or go to if you can. 

Metro's Customer Service team are not contactable by phone until further notice. Please email them instead at [email protected]

Nexus TravelShops

All of our TravelShops are closed until further notice. TravelShop staff are now assisting at bus and Metro stations to stop them becoming too busy. 

Click here for the latest information on some of the products and services that TravelShops would normally provide.

© 2020 Nexus Tyne and Wear - Public Transport and Local Information.