What we’re doing to make your journey Covid-secure

Nexus city scene

Customers should continue to wear face coverings on Metro stations and trains, in bus stations and interchanges and when travelling on the Shields Ferry.

Wearing a face covering throughout your journey on Metro, is a Condition of Carriage and customers may be refused travel if they do not, unless they are exempt.  Read more about this here

We want you to feel comfortable and secure when you travel by public transport in North East England.  That means:

Please continue to follow the travel safety advice below.

  • Plan your journey in advance.
  • Travel when it's less busy if you can.
  • Open train and bus windows to help with ventilation.
  • Continue to wear a face covering on public transport and in stations/transport hubs, unless you are exempt
  • If you are exempt from wearing a face covering because of a disability or health condition, click here for our Journey Assistance Cards. 

You’ll find more information on travel by Metro, bus and Shields Ferry in the sections below, along with information about getting to your vaccination centre. 

Nexus, bus operators and local authorities in North East England are proud to provide Covid-secure travel for you when you need it.


Welcome back


Travelling on Metro   Travelling by bus


Travelling on the Shields Ferry   Travelling on local trains

Travelling to school, college and university   Travelling to the vaccination centre

Tickets and passes   Planning your journey

© 2024 Nexus Tyne and Wear - Public Transport and Local Information.