New! Pop Pay As You Go cards are now FREE!

What is Pop Pay As You Go?

Pop Pay As You Go (PAYG) is the smart way to pay for public transport in North East England.
Simply top up your Pop PAYG card and use it to pay for your journeys as you make them.
Watch our Pop PAYG How to guides here.

Where can I get a Pop PAYG card?

NEW - Pop Pay As You Go cards are now free!

Get your Pop PAYG card online, a Nexus TravelShop or selected Payzone stores. The Pop PAYG card itself is free, but you must buy it with a £10 balance.

How do I top up my Pop PAYG card?

Top up at popcard.org.uk and load your purchase onto your card at a Metro station validator, gate or ticket machine. You can also load your purchase onto your card on the Shields Ferry or on these bus services: Durham Park & Ride; Stanley Travel's 40, 40A, 40B; Local Link services in Redcar and Cleveland.

Or top up at selected Payzone stores, Metro station ticket machines or Nexus TravelShops

Where can I use my Pop PAYG card?

You can use Pop PAYG on Metro, on almost all buses and the Shields Ferry. Pop PAYG works differently on Metro, bus and ferry. See below for more details.

Pop PAYG is valid on services in Northumberland, Tyne and Wear, County Durham and the Tees Valley.

  • On buses - pay for single, return and day tickets from the driver using your Pop PAYG balance.
  • On Metro - pay for your trip by touching in at the Metro station validator or gate at the start of your journey and touching out at the end. You’ll only pay for the journey you have made and we’ll calculate the best fare for you.
  • On the Shields Ferry - single and day tickets are cheaper if you buy them from the ferry operator using your Pop PAYG balance.

Find out more here.