Pop app

Use your phone as your ticket with the new Pop app. 

Download the app by searching for Pop Nexus in the Play Store.

How does the Pop app work on Metro?

On Metro you just need to touch in at the start of your journey and touch out at the end. You do this by unlocking your phone and presenting the back of it (not the screen side) onto the reader on the yellow Metro station validator or the orange card reader on the Metro station gates – even if they’re open. 

What products can I buy using the Pop app?

We're launching the app with the One Week Metro Season Ticket - but will add more products soon. 

How do I buy a Metro season ticket on the Pop app?

Select the + icon and then Buy ticket.

Choose your Metro Season Ticket, start date and zones.

Select Pay with card or Buy with GPay.

Once you have activated the ticket, you will be asked to View it. You will be taken to your Google Pay Wallet where the ticket will be stored, ready for you to travel.

Find out more in our Pop app FAQs and read full details in the Pop app user guide

 

 

 

© 2020 Nexus Tyne and Wear - Public Transport and Local Information.