Apprenticeships

The role
We are looking to appoint two Business Administration apprentices.  

You will have the opportunity to gain experience across a broad range of administration tasks including the efficient scheduling of meetings and events, providing administrative support for meetings where required including taking minutes and producing agendas.

One apprentice will be based in the team of the Managing Director.  Within the role you will help to provide support to the Executive and Business Manager and wider Senior Leadership Team at Nexus.  You will also deal with corporate governance matters and information governance including Freedom of Information and Data Protection.

One apprentice will be based in the Planning team within Infrastructure Delivery. You will also experience presentations, report writing, Infrastructure access planning and financial administration.

You will gain a Level 3 qualification, equivalent to two A-Levels and will typically take between 12 and 18 months to complete.
 

The person
The successful candidates will possess or be predicted to have 5 GCSEs at Grade 4/C or above which include Mathematics and English.  The successful candidate should also possess excellent communication, organisational and planning skills.

The role
This unique role will help support the implementation and monitoring of our Environment Social and Governance Strategy, evaluate Equality Impact Assessments, and be an ambassador for Corporate Social Responsibility across a large organisation. In addition, you will collaborate with members of the Corporate Planning and Safety and Assurance teams, as well as interact with internal stakeholders across Nexus. We are looking for someone who is able to contribute to policy development, monitor data, and assist on workstreams that relate to the key areas of our Corporate Social Responsibility Statement. 

You will gain a Level 4 qualification, equivalent to a Foundation Level Degree. Over 36 months, you will have a structured development programme with the ability to gain experience working across several teams at Nexus. 

The person
We are looking for an individual that has a keen interest in learning new skills and personal development, and someone who is passionate about delivering positive change. The suitable candidate will be a conscientious person that seeks to contribute to workstreams that create innovative ways to add value to a large organisation. You should be driven by work that has a positive impact on communities and the environment, that generates an inclusive internal working environment, and actively champion this ethos.

In order to apply you must have or be predicted to have 5 GCSEs at grade 4/C or above which include Mathematics and English. 

You will have good communication skills and have an ability to work independently as well as work collaboratively as part of a team. You should have an ability to balance different workstreams, contribute to meeting organisational Key Performance Indicators, and utilise the strengths of a large organisational structure to develop new skills through helping to build self-sustaining Corporate Responsibility and Sustainability initiatives across teams. 

The role
We are looking to appoint two Apprentice Data Analysts.  As you work towards your qualifications, you will be responsible for collating and preparing data covering several areas relating to the operation of the Tyne and Wear Metro.  Initially you will experience data sets including but not limited to Disruption Data, Timetable Data, Asset Management Data, Lift / Escalator Availability Data and Station Service Quality Data. 

Each role will then focus on either the Operational or Asset Management disciplines and associated data sets.  Under each you will be responsible for conducting detailed analysis and visualisation of our business data to uncover insights that inform key decisions.

You will gain a Level 4 qualification, equivalent to a Foundation Level Degree. Over 24 months, you will have a structured development programme with the ability to gain experience working across several teams at Nexus. 

The person
You will be an excellent communicator both written and verbal, someone who is keen to learn and has a hunger for success, be passionate about data, be analytical and methodical in thinking and enjoy using Excel.

In order to apply you must have or be predicted to have 5 GCSEs at grade 4/C or above which include Mathematics and English and an A-Level Grade C or above in a STEM (Science, Technology, Engineering, Maths) related subject (or relevant equivalent). 

The role
This is a unique opportunity to join a high-performing and award winning marketing team where no two days are alike. You’ll help keep the region moving by supporting with the delivery of a mix of customer information, marketing campaigns and working with organisations and agencies to attract people to use public transport in Tyne and Wear. You’ll work across digital platforms as well as working on offline mediums, always putting the customer in the centre of your work.

You’ll learn to write effective copy, create engaging content and design posters and social media posts, as well as get involved with marketing campaigns and advertising.

Whether it’s updating and creating website content, engaging audiences on social media, or supporting the work that goes into providing clear and timely information about the Tyne and Wear Metro, the Shields Ferry and bus stations and interchanges, you’ll work as part of a creative team to ensure we communicate effectively and successfully promote public transport to the region.

The person
We are looking for a creative team player who has a willingness to learn, a keen eye for detail and good communication skills. You will be comfortable with writing copy and using digital platforms to communicate to a range of audiences, with a good grasp of language, spelling and grammar. 

You won’t be afraid to roll up your sleeves and work on a wide range of duties from administrative tasks through to attending events, working with partners and agencies, writing plans and reports, as well as getting to grips with the wealth of data and intelligence we use on a daily basis.

In order to apply you must have or be predicted to have 5 GCSEs at grade 4/C or above which include Mathematics and English and 3 A-levels at grade A*-C (or equivalent).  You must also be 18 or over at the commencement of the apprenticeship (September 2024).

Most importantly you’ll be enthusiastic about working for Nexus and the vital services we provide to our customers. 

The role
We would like to hear from enthusiastic individuals who wish to be considered for an apprenticeship programme in the ICT department.  You you must have, or be predicted to have, 5 GCSEs at grade 4/C or above which include English, Mathematics, and a Science. A driver’s license is required.

The duration of your apprenticeship will be dependent upon your current level of qualification and any previous relevant prior learning, but it is expected to last 36 months plus time for an End Point Assessment.

During this apprenticeship you will study a Maintenance and Operations Engineering Technician (MOET) (Level 3) and you will be trained to carrying out preventative maintenance, fault breakdown repairs, equipment installation and software updates to a range of ICT equipment including: Ticket Vending Machines, Gateline Barriers, ICT Network and Power cabling, CCTV, Radio and monitoring and control software.

The person
We are looking for someone who has a positive attitude towards learning, rules and procedures, a logical approach towards problem solving and who can remain calm under pressure. The role will be physically active and involve 24/7 support 365 days a year in an often arduous safety critical environment.

The role
This role will support the market research functions delivered by the Research and Insight Team for colleagues across Nexus and the implementation of our Research Strategy. In addition, you will collaborate with members of the wider Corporate Planning team, as well as interact with internal stakeholders across Nexus. We are looking for someone who is passionate about the role evidence and market research can provide to an organisation. You will assist in the delivery of our market research programme including the design, implementation, analysis and reporting of various market research activities.

You will gain a Level 4 qualification, equivalent to a Foundation Level Degree. Over 18 months, you will have a structured development programme with the ability to gain experience working across several teams at Nexus. 

The person
We are looking for someone that has a keen interest in providing colleagues and stakeholders with evidence and insights that help with effective decision making. Decisions taken across Nexus are ultimately designed to benefit passengers and residents and ensuring these decisions are supported and backed up with robust evidence is something the Market Research Executive Apprentice will help provide. 

Based within the Research and Insight Team, you will appreciate and respect the feedback obtained from real people providing their personal feelings and opinions. By supporting the delivery of our Research Strategy you will learn about the effectiveness of different research methods, be impartial, and take a role at all stages of research activity – design, implementation, analysis, reporting and data protection.

In order to apply you must have or be predicted to have 5 GCSEs at grade 4/C or above which include Mathematics and English. 

You will have good communication skills and have an ability to work independently as well as work collaboratively as part of a team. You should have an ability to balance different workstream and contribute to meeting organisational Key Performance Indicators. 

The role
The Transport Planner apprenticeship role will be based in the Business Development section of Corporate Planning and involves a tailored programme of learning and development. Within the role you will help to shape the future of the region’s public transport and Nexus organisational activities by developing Strategies, Policies and producing Transport Business Cases to support Nexus Vision and bring funding into Nexus. 

The successful candidate will learn how to apply advanced theoretical knowledge and methods of transport policy and planning, analyse and interpret complex data, utilise transport modelling and appraisal techniques, determine the key outputs to inform policy and strategy development, how they meet customer specifications and fulfil local and national policies, and evaluate the impact of transport solutions.

As part of the apprenticeship training programme, the successful candidate will need to travel and stay overnight outside of Tyne and Wear to attend block learning placements. This will be funded by Nexus. You will gain a Level 6 qualification – Transport Planner (integrated Degree).

The duration of the apprenticeship is 60 months (plus an end point assessment of approximately 6 months).

The person
We are looking for an enthusiastic individual that has a keen interest in learning new skills and personal development, and someone who is passionate about delivering positive change.

The successful candidate will have an interest in shaping public transport policy, developing the future direction of public transport and learning to develop successful business cases to secure external funding. 

The successful candidate will have the opportunity to gain experience across the full remit of the Corporate Planning team, including developing business cases to secure external funding and developing strategies and policies to guide the future of the business and work with colleagues across a wide range of disciplines.

The successful candidate will have good communication skills and a desire to understand the links between data and evidence to help shape decision making. They should be able to work independently and understand how to successfully manage multiple tasks. 

In order to apply you must have or be predicted to have 5 GCSEs at grade 4/C or above which include Mathematics and English and 3 A-levels at grade A*-C (or equivalent).  You must also be 18 or over at the commencement of the apprenticeship (September 2024).