News

people using automatic ticket gates
New ticket gates for Byker Metro station
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, has started work on the installation of automatic ticket gates at Byker Metro station in Newcastle. Byker will be the twelfth Metro station to have gatelines, with the work to install them getting underway this week. Chichester…
Royal British Legion veterans and volunteers
Metro shows its support for the Poppy Appeal
Two of the busiest Metro stations have been decorated with a stunning display of poppies ahead of this weekend’s Remembrance Services. The displays, which feature large vinyl poppies mounted on to vitreous enamel panels, have been installed at Monument Metro station in Newcastle and at the Park…
group of people at Chichester station
Metro art paints a bright future for young women
Metro has teamed up with a community group to help support vulnerable young women across South Tyneside through art. DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, has unveiled the two pieces of artwork produced by 35 young women of the Bright Futures group, at Chichester…
bus
North East bus plans set for independent review
A plan to improve bus services in Tyne and Wear while providing savings for local taxpayers has been submitted to an independent panel of experts for review. The North East Combined Authority (neca) approved the plan to establish local council control of bus services, through a Quality Contracts…
metro train at station
Courts issue fines for disorderly conduct on Metro
Six people have been found guilty and fined for disorderly conduct on the Metro system. All of the following cases were heard at North Tyneside Magistrates Court on 8 October 2014. Thomas Quinn, of Grace Street, Byker, was found guilty of disorderly behaviour at Monument station on 10 July 2014 and…
person at metro help point
Metro Help Points are to be modernised
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is investing half a million pounds on the modernisation of passenger help points on the Metro system. The work will vastly improve the quality and reliability of the help points, switching them from an analogue to a digital…
pop card
QuayLink buses now accept Pop cards
A flagship city bus route has become the first in Tyne and Wear to accept passengers with a Pop card, in a major boost for integration between bus and Metro services. Metro customers can now use their Pop cards to travel on the QuayLink bus, which connects the major attractions on the Newcastle-…
cartoon drawing of man on metro
Metro safety campaign wins global recognition
An initiative aimed at raising awareness of the dangers of obstructing the Metro doors has won an industry accolade at the Light Rail Awards 2014. DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, won the Significant Safety Initiative category at the awards for its Door Safety…
metro train at station
Courts take action against disorderly conduct on the Metro system
Five people have been found guilty and fined for disorderly conduct on the Metro system. Mustafa Karwan of Roker Avenue, Sunderland, was found guilty of disorderly conduct on Metro premises, at Newcastle Central Metro Station on 25 June 2014 and was fined £400 and ordered to pay £90 costs. The…
Bernard Garner
Nexus Director General announces retirement
The Director General of Nexus, Bernard Garner, is to retire. Mr Garner has led Nexus since 2006, overseeing record £389m investment in the Tyne and Wear Metro, the roll-out of smart ticketing and the Bus Strategy Delivery Project.   The process of seeking a new Managing Director for…
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